Bilingual Benefits Analyst Sr

Insight Enterprises, Inc.•Montreal, QC

28d•Hybrid

About The Position

As a Bilingual Benefits Analyst Sr with Insight, you will evaluate and administer benefit programs including health and welfare plans. This position is responsible for the development of operating procedures for processing and controlling benefit programs, managing and administering the benefits system, and maintaining data and preparing reports on benefit usage and cost. Incumbents interpret and explain benefits to teammates, serve as Tier 2 point of contact for the HR Service Center. We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which include sick time after 90 days and access to our retirement plans.

Requirements

Bachelor’s degree from four-year college or university in related field; or equivalent combination of education and experience
5+ years’ experience as a Benefits Administrator
Bilingualism in French and English
This role requires an individual with a high level of professional maturity, integrity and discretion in the handling of confidential information.
Strong interpersonal and customer service skills and the ability to work effectively with a wide range of individuals in a courteous manner.

Responsibilities

Conduct new hire orientation and presents benefits overview.
Communicates plan benefits and changes effectively, serves as the primary point of contact for day to day teammate inquiries related to benefits, and assists in determining validity of claims.
Acts as the liaison between employees and insurance carriers to resolve eligibility and claim issues, which requires high level knowledge of our benefit plans.
Responds and resolve benefits issues escalated by the HR Service Center.