Bilingual Associate Credit Officer

RBC • Montreal, QC

7d • Hybrid

About The Position

As a Bilingual Associate Credit Officer, you will be in a hybrid role within Risk Operations, which offers diverse exposure to Business Financial Services (BFS). You will ensure fulfillment and servicing of complex client transactions and investigations. You will analyze non-standard and specialized transactions and resolve client investigations and/or process gaps. You will leverage the RBC Leadership to adapt to change and grow in an agile team. You will act upon ‘continuous improvement’ activities and ensure a balance between the client experience and mitigation of operational and/or compliance risk, with full alignment to CB Operations business objectives and Our Collective Ambition vision.

Requirements

• Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.
• Proven efficient administrative and organizational skills
• Strong MS Excel, Word and Outlook skills
• Experience working in a fast paced, detail oriented operations environment
• Change management experience and ability to adapt quickly in an agile environment
• Proven ability to independently balance priorities and have effective time management skills

Nice To Haves

• Experience with Synergy, CMS, CASPER, Panther and Covarity Dashboard would be a desirable
• Knowledge of BFS products, processes and service

Responsibilities

• Compile documentation and information required by the Credit Advisory Group (CAG) to commence Commercial Credit Review (CCR)
• Collect information from various host systems and liaise with team members to obtain non-host system information (e.g. Financial Statements)
• Track receipt of required documents and information and build files for the CAG, ensuring efficiency with accuracy of information
• Ensure data integrity during file preparation and take action to correct errors in various systems (Synergy, Casper, etc.)
• Liberate time through front-end set-up administration, and communicating with Commercial Account Managers (CAM) regarding required client financials and documentation
• Organize and clean-up CASPER applications prior to sending for adjudication
• Leverage various forms of automation to assist in day to day tasks like: managing tracking sheets and ensuring timely electronic storage of documents
• Manage incoming documents and ensure appropriate dissemination of information

Benefits

• Opportunity to develop new skills and knowledge within Risk Operations
• A comprehensive Total Rewards Program including unlimited Enhance Performance Management compensation
• Leaders who support your development
• Ability to make a difference and lasting impact
• Opportunity to take on progressively greater accountabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed