Bilingual Apartment Leasing Professional

Quest Management Group • Adelphi, MD

7d • $22 - $28

About The Position

The overall objective of the Leasing Professional position is to maintain a high physical occupancy by focusing their efforts on the attraction and retention of qualified residents to his or her community. Responsible for leasing, marketing and maintaining positive resident relations. Reports to: Community Manager.

Requirements

• 1+ years of multifamily property management experience
• Bi-Lingual -English and Spanish REQ

Nice To Haves

• Familiar with Entrata and EliseAI preferred

Responsibilities

• General office duties including assisting in lease transactions by typing leases, gathering applicant history and credit approvals, and providing general clerical assistance to the community office (i.e., answer telephone, writing work orders, typing and filing).
• Community Leasing: Greet prospects, determine needs, complete guest cards, tour property, highlight amenities, and close the sale. Process applications, type leases and addendums, ensure apartment readiness for move-in, and follow up on prospects. Secure new resident signatures, review and orient new residents to community rules and policies. Monitor and distribute renewals. Write and distribute resident notices.
• Resident Relations: Listen respectfully to resident requests, complaints, and comments. Respond accordingly to rectify situations after discussing with the Community Manager when required. Ensure consistency with residents on all matters and enforce community policies.
• Community Marketing: Update websites with current availability and pricing. Place daily ads on online advertising mediums. Distribute resident flyers promoting referral fees and community events. Assist in placing, removing, and updating marketing materials. Distribute newsletters, flyers, and pamphlets. Shop competitors monthly and keep updated market surveys. Suggest specials and/or pricing modifications based on market surveys.
• Assist in special projects or activities as required.

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision insurance
• Paid Time Off – 128 hours annually
• Accrued Sick Leave – 5 days per year
• 13 Paid Holidays – Plus your birthday off as your personal holiday
• 401(k) with Company Match – up to 5% employer match
• Professional Development – Ongoing training, education reimbursement, mentorship, and growth opportunities
• Employee Recognition Programs – Celebrating performance and innovation at every level

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed