Bilingual Adoptions Associate - Animal Shelter

Humane Colorado•Denver, CO

17d•$21 - $22

About The Position

Are you compassionate about animals and have a desire to speak for those who cannot? For over 115 years, Humane Colorado has been working to end pet homelessness and animal suffering by providing a strong and steadfast voice for those who cannot speak for themselves. As the largest community-based animal welfare organization in the region, we care for more than 20,000 homeless pets and horses each year at our four facilities and are a national model in animal welfare. If you work well with people too, join our team and help us provide that voice. Purpose of Position: Provide assistance and adoption counseling to shelter patrons.

Requirements

High school diploma or equivalent
Bilingual in English & Spanish
Valid driver's license with insurable driving record
Excellent interpersonal communication skills
Ability to effectively communicate and work within a team environment
Proficiency in Microsoft Office programs
High attention to detail

Nice To Haves

Experience providing high level of customer service
Experience working with and handling animals in a shelter or similar environment
General knowledge of companion animal breeds and animal welfare

Responsibilities

Deliver high-level customer service to the organization’s patrons.
Meet with potential adopters to gather and give information to assist in the process of adopting an animal.
Review and complete adoption paperwork.
Perform data entry to update animal records.
Handle and move animals and facilitate the interaction between animals and patrons.
Provide food, water and care for animals, including at least 2 holiday Animal Care shifts per calendar year.
Clean and maintain adoption counsel rooms and areas.
Contribute to and lead initiatives to improve processes and procedures.
Act as a resource for volunteers by answering questions, providing training and coaching in the moment, and addressing concerns.
Perform euthanasia and related tasks.