Bilingual Administrative Support Specialist(Spanish) - Healthy Families

Eliot Community Human Services • Worcester, MA

2d • Onsite

About The Position

Eliot is seeking a Bilingual Administrative Support Specialist(Spanish) to join our Massachusetts Society for the Prevention of Cruelty to Children (MSPCC) division. You will be working with our Healthy Families program, a pregnancy and parenting education initiative designed to help young, first-time parents to create a stable, nurturing environment for their child. The ideal candidate will be both independent and a team player having strong communication skills and an awareness and sensitivity to the needs of families from diverse cultural and linguistic backgrounds.

Requirements

• High School diploma or equivalent with demonstrated administrative and reception experience
• Strong interpersonal, communication and organizational skills.
• Familiarity with electronic medical records, computer literacy
• Must have valid drivers license and reliable transportation to and from work and for providing services in the community.
• Bilingual/fluent in Spanish.

Responsibilities

• Provide administrative and receptionist support; coordinating groups and events faxing, photocopying, mail, scanning, filing, phone
• Maintain active participant paper files, open new cases and discharge closed files
• Maintain an accurate and updated client database and electronic medical records.
• Receiving referrals(calls and emails) and contacting referral sources and referred families

Benefits

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED