Bilingual Administrative Assistant
TEKsystems•Milwaukee, WI
•Onsite
About The Position
Acts Lending is seeking a detail-oriented, bilingual Administrative Processor to support mortgage applicants throughout the loan process—from initial underwriting through loan approval and origination. This role works closely with applicants, homebuyer coaches, realtors, and internal lending staff to ensure a smooth, compliant, and well-documented lending experience.
Requirements
- Bilingual in English and Spanish
- Minimum 1 year of customer service or administrative experience
- Proficient in Microsoft Office (Outlook, Word, Excel)
- Strong attention to detail and organizational skills
- Ability to manage documentation accurately and confidentially
Responsibilities
- Work closely with the Lending team and other stakeholders to ensure applicants submit all required documentation and meet underwriting guidelines
- Prepare and organize underwriting documentation, maintaining accurate digital and paper files for audit readiness
- Coordinate with the Loan Servicing Coordinator to confirm insurance coverage prior to closing and ensure a smooth transition to servicing
- Schedule and conduct intake meetings with newly pre-approved families to introduce them to the lending program
- Identify and report errors or compliance concerns to leadership as needed
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
