Bilingual Administrative Assistant

Aston Carter•Bladensburg, MD

1d•$23 - $23•Onsite

About The Position

The Administrative Assistant provides bilingual (English and Spanish) administrative and customer service support to ensure smooth and efficient office operations. This role requires strong organizational skills, proficiency in Microsoft Office applications, and the ability to communicate clearly and professionally with both internal teams and external clients. The position is initially a three-month contract with potential for extension.

Requirements

Bilingual fluency in English and Spanish, both verbal and written.
Proven experience providing administrative support in an office environment.
Strong customer service skills with a customer service–oriented mindset.
Proficiency in Microsoft Office Suite, including Word, Outlook, PowerPoint, and Excel.
Basic proficiency in Microsoft Excel, including data entry, formatting, and simple formulas.
Accurate data entry skills and strong attention to detail.
Effective communication skills and professional phone etiquette.
Ability to multitask, prioritize work, and maintain accuracy in a fast-paced environment.
Strong organizational and time-management abilities.
Ability to perform clerical tasks such as filing, typing, and document preparation.
Ability to work both independently and collaboratively as part of a team.
High school diploma or equivalent.

Nice To Haves

Associate degree preferred.
Experience in front desk or receptionist roles.
Previous experience in customer support or customer-facing positions.
Comfort using the full Microsoft Suite in a professional setting.
Positive attitude and a strong willingness to learn new tasks and systems.
Ability to remain professional and courteous when handling inquiries and resolving issues.

Responsibilities

Provide comprehensive administrative support to ensure efficient day-to-day office operations.
Answer and direct phone calls in a professional manner while delivering exceptional customer service.
Greet and assist visitors at the front desk, ensuring a welcoming and organized reception area.
Prepare, edit, and maintain documents, reports, and spreadsheets using Microsoft Office and Excel.
Perform accurate data entry and maintain electronic and physical filing systems.
Assist with scheduling meetings, managing calendars, and coordinating appointments.
Organize and maintain files, records, and other office documentation for easy retrieval.
Communicate effectively in English and Spanish, both verbally and in writing, to support internal teams and external clients.
Handle inquiries from customers and colleagues, resolving issues promptly, courteously, and professionally.
Provide customer support via phone and other channels, demonstrating strong phone etiquette and a customer service–oriented approach.
Assist with general clerical tasks such as copying, scanning, and typing correspondence.
Collaborate with team members and support various administrative projects as needed.
Perform other related clerical and administrative duties as assigned.