Bilingual Activities Coordinator

Quotient Sciences•Miami, FL

13d

About The Position

The Research Volunteer Liaison (Activities Coordinator) works with the Clinical and Screening Teams to ensure the best possible experience for the volunteers, maximizing the potential for them to maintain compliance during their participation, to complete the trials and return for future studies. This role coordinates study volunteer activities, such as transportation to appointments, and addresses non-study related needs of volunteers during their inpatient stay and throughout their participation. The coordinator communicates volunteer concerns to their supervisor, Clinical Leads, and/or Investigators promptly and must comply with GCP guidelines and regulations.

Requirements

Excellent interpersonal and communication skills
Good problem solving and organizational skills
Attention to detail – thorough in task completion
Ability to plan and prioritize effectively
Ability to coordinate group activities
Ability to communicate effectively with individuals from multi-cultural backgrounds
Fluent in English and Spanish
Professional appearance and demeanor
Ability to work in a fast-paced environment
High School graduate or equivalent required

Nice To Haves

Associates degree preferred

Responsibilities

Prepares IDs and bracelets based on eligible volunteer lists.
Ensures volunteers sign in at all admission and outpatient visits.
Ensures all study volunteers undergo the required search procedure during admission days before being escorted to the designated unit.
Verifies each study volunteer upon admission through the clinical RSVP system to ensure volunteers have not enrolled in a study after Screening.
Provides RSVP reports to the Data Entry Coordinator and the Clinical Research Nurse.
Organizes and schedules outpatient visits, re-admissions, phone call follow-ups, and reminders for volunteers, in coordination with Clinical Leads and nurses.
Prepares volunteers for clinic discharge procedures, signs them out at discharge, and escorts them to the appropriate exit.
Obtains approval from Clinical Lead/Project Manager and organizes study volunteer activities (including arts and crafts, games, raffles, birthday cakes, etc.) while ensuring compliance to protocol restrictions.
Serves as the liaison between the volunteers and the Clinical/Project teams.
Communicates study volunteer personal needs or requests to the Clinical Lead, such as personal emergencies or immigration appointments, consulting with the sponsor and PM for approval.
Accompanies study volunteers to personal or medical appointments as directed by Clinical Lead, PM, or supervisor.
Prepares daily clinic census and provides the form to the Clinical Research Nurse on the evening shift for review and signature.
Maintains completed forms in the Census Binder and archives annually.
Coordinates linen, towels, and soap distribution on admission days with Facilities staff.
Collects volunteers’ personal contraband items, which were removed during the luggage search by Facilities staff, and stores them appropriately until clinical discharge.
Upon admission of studies with long confinements (>7 nights), discusses supervised walk schedule with Clinical Lead/Project Manager for approval and schedules accordingly.
Maintains inventory of supplies (gift cards, arts & crafts, books, etc.) as needed for volunteer recreational activities.
Assists the Clinical Research Nurse during the orientation procedure to study volunteers upon their admission.
Assists Clinical Research Nurses with follow-up calls to volunteers needing unscheduled lab procedures or visits.
Completes Subject Communication Form to document volunteer contact.
Assists with volunteer payment card activation and distribution of Payment Schedules/Logs.
Assists with distribution of meals to study volunteers as scheduled.
Assists the Clinical Research Nurse with mouth checks as scheduled.
Assists with administrative tasks and projects as assigned.
Assists with staff scheduling as required.