Biker (4328)

Domino's Franchise•Washington, DC

22h

About The Position

The Biker delivers orders and collects customer payments safely, promptly, and professionally while maintaining service, product, and image standards. The role includes making deliveries to residential and commercial locations, inspecting the vehicle before deliveries, confirming orders with customers, communicating with the store and dispatcher, handling cash and credit transactions, and providing courteous service that encourages repeat business. The position also assists with food preparation, order assembly, box folding, labeling, stocking, and cleaning. The Biker follows company quality and safety policies, supports teammates, and performs other duties as assigned.

Requirements

Ability to read maps, locate addresses, and interpret GPS directions within the designated delivery area.
Ability to navigate varied terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Strong ability to multitask.
Ability to work in a dynamic, fast-paced environment.
Ability to adjust to changing priorities.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Ability to perform the essential job functions satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Deliver pizza and other items to residential and commercial locations on assigned routes.
Inspect the vehicle before deliveries.
Review deliveries with customers to ensure products meet their needs.
Maintain high customer-service standards in a fast-paced, high-volume environment.
Communicate clearly and positively with management and team members.
Deliver orders promptly and professionally to encourage repeat customers.
Communicate with the store and dispatcher to prioritize efficient routing.
Handle currency and credit transactions quickly and accurately.
Follow procedures for safe food preparation, assembly, and presentation.
Build customer loyalty through friendly interactions and consistent appreciation.
Resolve complaints promptly and professionally.
Find additional tasks to perform when scheduled duties are complete.
Assemble and fold boxes and affix labels and promotional materials as needed.
Assist with food preparation.
Read order slips or receive verbal instructions and prepare orders to specification, sometimes preparing several orders at once.
Clean, stock, and restock work stations and display cases.
Adhere to quality standards, principles, guidelines, and policies.
Promote company policies and advocate for Team Washington.
Maintain proper attendance and appropriate workplace conduct.
Provide and receive positive feedback and constructive criticism.
Communicate well with co-workers and serve as a resource to them.
Cross-train and learn how the role interacts with other departments.
Work with management to solve problems and provide suggestions as needed.
Maintain a clean and organized work area.
Maintain appropriate confidentiality.
Perform other duties as assigned.