Bike Shop Technician

Powderhorn Mountain Resort• Mesa, CO, US, CO

2h•$18 - $20•Onsite

About The Position

Responsible for appropriately fitting guests for rental bicycle equipment, operating a cash register, focusing on exceptional customer service, customer safety, and working safely.

Requirements

Strong knowledge and understanding of bicycle equipment and technology
Strong communication ability (both written and verbal)
Advanced mechanical skills
Ability to perform basic financial transactions, including counting money and making change
Honest, friendly, and enthusiastic customer service skills
Able to handle large groups, adults, children, and special needs visitors in a professional manner
Professional, positive attitude in all interactions
Able to lift 40 pounds repeatedly
Ability to learn/use company-provided software
Ability to work efficiently in a fast-paced environment
Must be 18+ years old for cash handling
All Safety Training related to position, including company-wide safety processes and procedures

Nice To Haves

UBI course encouraged

Responsibilities

Sizes and selects appropriate equipment
Perform inspections and routine maintenance
Performs basic repairs for customers
Process and receive payments, issues change, and receipts for lift ticket, season pass, rental, repair, and retail orders by cash, check, or credit/debit card
Communicates with supervisor on refunds, credits, or discounts due to customer
Test the bikes to make sure they are safe
Ensures that cash register has adequate cash/change available; notifies supervisor in advance of cash/change shortfall
Responsible for the security of the register; never leaves the register unattended when logged in and never shares login information with others
Balance and reconcile daily deposit sheets with supervisor
Maintain and balance sales/cash drawer
Other duties as assigned within the Rental Shop