Bike Shop Attendant/ Recreation
About The Position
The Bike Shop / Recreation Attendant at Jekyll Island Club Resort is an important member of our Recreation team, helping create fun, memorable, and welcoming experiences for our resort guests and families. This role is primarily responsible for supporting the daily operation of our bike shop and recreation activities, providing friendly and attentive service while assisting guests with bicycle rentals, recreation equipment, activities, and general information about the resort and Jekyll Island. As a Bike Shop / Recreation Attendant, you will greet and engage with guests, assist with bike rentals and returns, properly fit bicycles and safety equipment, explain rental procedures and basic safety guidelines, maintain rental equipment, and keep the bike shop clean, organized, and ready for guests. You will also help answer questions about bike trails, resort amenities, recreation offerings, and activities throughout the island. Beyond the bike shop, you may assist with a variety of resort recreation activities and special events, including setting up and breaking down activities, organizing recreation equipment, engaging with children and families, and helping create an enjoyable atmosphere for our guests. Safety and guest service are an important part of this position. The Recreation Attendant is expected to monitor equipment and recreation areas, communicate safety guidelines to guests, and promptly report any equipment concerns or unsafe conditions to leadership. This is a hands-on, guest-facing position for someone who enjoys being active, working outdoors, meeting new people, and creating memorable experiences. If you are energetic, dependable, outgoing, and passionate about hospitality, we would love to have you join the Recreation team at Jekyll Island Club Resort.
Requirements
- Previous customer service, hospitality, recreation, retail, or bike shop experience preferred, but not required.
- Friendly, outgoing, and comfortable interacting with guests, families, and children of all ages.
- Strong commitment to providing exceptional and memorable guest experiences.
- Comfortable assisting guests with bicycle rentals, returns, fittings, and basic equipment questions.
- Basic knowledge of bicycles or willingness to learn basic bike adjustments, equipment care, and safety procedures.
- Ability to clearly explain bike rental procedures, safety guidelines, recreation activities, and resort information.
- Ability to assist with the setup, operation, and breakdown of recreation activities, games, and special events.
- Ability to maintain a clean, organized, safe, and welcoming bike shop and recreation environment.
- Strong communication, organizational, and time-management skills.
- Dependable and able to work independently while also being a strong team player.
- Ability to remain friendly and professional in a busy, guest-facing environment.
- Comfortable working outdoors and in varying weather conditions, including warm temperatures.
- Ability to stand and walk for extended periods and perform the physical functions necessary to handle bicycles and recreation equipment.
- Ability to identify and report equipment concerns or unsafe conditions to leadership.
- Flexible availability, including weekends, holidays, and varying shifts.
- Valid driver's license preferred, if required for assigned recreation duties.
- CPR/First Aid certification preferred or willingness to obtain certification as required.
Responsibilities
- Support the daily operation of the bike shop and recreation activities.
- Provide friendly and attentive service to guests.
- Assist guests with bicycle rentals, recreation equipment, and activities.
- Provide general information about the resort and Jekyll Island.
- Greet and engage with guests.
- Assist with bike rentals and returns.
- Properly fit bicycles and safety equipment.
- Explain rental procedures and basic safety guidelines.
- Maintain rental equipment.
- Keep the bike shop clean, organized, and ready for guests.
- Answer questions about bike trails, resort amenities, recreation offerings, and activities.
- Assist with a variety of resort recreation activities and special events.
- Set up and break down activities.
- Organize recreation equipment.
- Engage with children and families.
- Help create an enjoyable atmosphere for guests.
- Monitor equipment and recreation areas.
- Communicate safety guidelines to guests.
- Promptly report any equipment concerns or unsafe conditions to leadership.
Benefits
- Competitive pay including tips and incentives
- Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits.
- Pet insurance
- 401k plan with employer matching after 1 year
- Complimentary meals
- Paid time off and holidays
- Free Jekyll Island annual parking pass
- Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family
- Career growth opportunities
- On-Demand Pay - Your Pay before Payday
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
