Bike Rental Attendant - Summer 2026

Alterra Mountain CompanyPark City, UT
$21Onsite

About The Position

Bike rental attendants are the face of Ski Butlers at our on-site hotel service center locations. This role aims to provide a seamless experience for all hotel guests using the on-site bike rental program including equipment management, instruction, guest service, and daily operations. We love everything snow. The mountains, the skiing, the passion - it's who we are. It makes up our identity. We are looking for like-minded team members who are excited to spend a winter in the mountains and share their passion with our customers.

Requirements

  • Expect weekend and holiday work.

Nice To Haves

  • Previous bike rental experience preferred, not required!

Responsibilities

  • Uphold brand standards through exceptional customer service while meeting our Key Customer Requirements: KCR #1: On Time – arriving within 5 minutes of the agreed upon time KCR #2: Communication – setting clear expectations around the entire scope of service KCR #3: Equipment – choosing the right equipment for each guest
  • Assist guests with relevant information, on-site hotel amenities, and local mountain town knowledge
  • Setting up the next shift and future team members for success
  • Enhance the overall guest experience
  • Basic bike maintenance

Benefits

  • Free Alterra Mountain Company Summer Employee Pass: Unlimited access to all AMC owned resorts
  • Access to 645+ industry discounted brands through Expertvoice
  • Discounted access to Rossignol/Dynastar/Lange equipment
  • 401K benefit and match for ALL staff members over 18 years old
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