Big Data Laser Analyst

HPVancouver, WA
Onsite

About The Position

We are seeking a highly analytical, business-oriented Data Analyst to support the Print Supplies business. In this role, you will translate consumer and enterprise print telemetry into trusted metrics, dashboards, and actionable insights, with a primary focus on laser printer data. You will partner closely with data engineers and data scientists to improve data reliability, define KPI and metric semantics, and influence cross-functional decisions through clear data storytelling.

Requirements

  • Four-year or Graduate Degree in Mathematics, Statistics, Economics, Computer Science, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 4-7 years of work experience, preferably in data analytics, database management, statistical analysis, or a related field or an advanced degree with 3-5 years of work experience.
  • Analytics: exploratory analysis, root-cause analysis, and KPI design
  • SQL: complex joins, CTEs, window functions, query performance optimization
  • Python (and/or PySpark) for analysis, data validation, and automation. Familiar with VSCode and Databricks
  • Ability to interpret telemetry and pipeline outputs in business context, including communicating uncertainty and known limitations
  • Comfort working across multiple data sources/layers and explaining differences in source-of-truth, grain, and transformations
  • Comfort with modern analytics tooling (including AI-assisted development) while maintaining reproducibility and reviewable outputs
  • Dashboarding & data visualization: Power BI, Tableau, Qlik, advanced excel / PowerPoint or similar; ability to build stakeholder-ready reporting
  • Data quality and governance: profiling, anomaly detection, metric validation, and documentation
  • Strong documentation habits for metric definitions, data lineage, and stakeholder guidance; familiarity with version control (e.g., Git) a plus. Familiar with Jira and Confluence.
  • Applied statistics: sampling, confidence intervals, and basic experiment/pre-post evaluation
  • Effective Communication
  • Results Orientation
  • Learning Agility
  • Digital Fluency
  • Customer Centricity
  • Collaboration across technical and non-technical teams

Nice To Haves

  • Programming Language/s Certification (SQL, Python, or similar)
  • Familiar with VSCode and Databricks
  • Familiarity with version control (e.g., Git) a plus.
  • Familiar with Jira and Confluence.

Responsibilities

  • Own laser print telemetry business insights for the Print Supplies organization, from problem framing and metric definition through analysis, visualization, and executive-ready recommendations.
  • Partner with stakeholders to clarify goals, translate business questions into analytical requirements, define critical KPIs, and deliver insights that drive decisions.
  • Provide consultative support and ad hoc analyses with clear hypotheses, methods, and assumptions; produce reusable queries, datasets, and shareable outputs with documented limitations.
  • Collaborate with internal and external partners to align on telemetry instrumentation, data collection methodology, and platform differences to ensure consistent interpretation across printer platforms.
  • Investigate data quality issues (completeness, accuracy, timeliness), perform root-cause analysis across pipelines and sources, and communicate impacts and remediation paths with appropriate caveats.
  • Enable self-service analytics by documenting dashboards and KPI definitions, and coach users on correct interpretation and common pitfalls.
  • Design and maintain measurement frameworks (e.g., adoption, usage, retention, share, funnel/driver analyses); when applicable, support experiment or pre/post evaluation and interpret results for stakeholders.
  • Create clear narratives through written summaries, presentations, and recurring reporting that highlight trends, drivers, risks, and recommended actions for leadership and partner teams.
  • Provide guidance and mentoring to less-experienced staff members.
  • Solve difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.
  • Lead moderate to high complexity projects, delivering professionally written reports, and supports the realization of operational and strategic plans.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave
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