Part Time Biergarten Server

The Marcus Corporation • Pittsburgh, PA

2d • Hybrid

About The Position

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh’s fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we’d love to welcome you aboard.

Requirements

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and RAMP certifications (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge or ability to learn the restaurant POS system
• Must be able to calculate the accurate bill amount and maintain proper cash handling and credit card procedures.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Highly motivated, and flexible with the ability to take initiative.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Responsibilities

• Provide guests with quality customer service by demonstrating excellent knowledge of all menu items.
• Serve food and beverages to guests and maintain a clean dining area by bussing tables in a punctual, courteous, efficient, and accurate manner.
• Act as an advocate for the Biergarten, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
• Work as a team with your coworkers keeping all areas clean, dry, and safe.
• Light bartending and bar back duties.
• Assist with setting and bussing tables and seating guests.
• Greet and welcome our guests and promptly attend to tables.
• Uphold proper table maintenance and clearing etiquette.
• Receive and take guest orders, process in POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s).
• Must be comfortable working outdoors.
• Attend all company and restaurant required trainings and meetings.
• Maintain constant communication with team members and management.
• Ensure that guests have an enjoyable and memorable experience; if there are any concerns, relay them to management.
• Take on responsibilities outside of this job post, as we all do.

Benefits

• Room discounts at Marcus Hotels & Resorts and IHG-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Paid time off
• Flexible scheduling

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed