Bicycle Mechanic | Tour Guide

Skytop Lodge Corporation•Barrett Township, PA

6d•Onsite

About The Position

POSITION: Bicycle Mechanic/Tour Guide DEPARTMENT: Activities PLACE OF WORK: Various Recreation Facilities REPORTS TO: Activities Manager JOB OVERVIEW: Responsible for tuning and maintaining bike fleet; and maintaining the Pavilion building; assist in transporting bikes to different locations on property; and lead bike tours. Communicate with all homeowners, guests, and fellow team members in a professional manner. STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

Requirements

Able to lift 30 or more pounds
Able to work alone and as part of a team
Appreciate and respect nature and its surroundings
Good organizational skills
Ability to communicate well with homeowners, guests and team members
Ability to prioritize, problem solve and work in a fast-paced environment
Valid driver’s license
Flexible work schedule, including nights, weekends and holiday week/ends
1 year of bike shop experience
Assembling/disassembling, wheel building, changing brakes, brake levers, and shifter levers
Changing all kinds of cables
Cleaning bikes
Chain check, replacement
Communicate in English with homeowners/guests/team members to their understanding
Provide legible communication and directions
Work cohesively with coworkers as part of a team
Perform assignments with minimal supervision
Ensure security of resort property
Maintain confidentiality of homeowner/guest information and pertinent resort data

Nice To Haves

Prior guest relations training
Hospitality experience
Knowledge about fitness and recreation activities/programs

Responsibilities

Repair, check, and maintain bike fleet in accordance with Skytop standards
Prepare bikes on time for tours and other deadlines
Maintain updated log of all work performed on bikes
Maintain updated inventory of parts and equipment
Assist with related material, i.e., bicycle accessories and tools, and manage inventory as needed
Keep work area(s) clean and orderly
Provide feedback about bicycles to Activities Manager and team
Rent bicycles to guests and homeowners
Lead bicycle tours with guests and homeowners
Be customer service oriented and personable
Relay accurate directions to homeowners/guests on inquiries regarding destinations within Skytop