Bi-Lingual Customer Service Representative - In Office

Kane's Furniture • Pinellas Park, FL

5d • Onsite

About The Position

Our Bi-Lingual Customer Service Representatives work directly with Customers to ensure they receive a superior customer experience from the time they purchase in store or online, through to delivery of the product in the home and beyond. Working in our service-center environment, requires friendly and courteous service over the phone, resolving customer issues with minimal supervision, prompt follow up, executing clerical functions in a timely fashion, updating and maintaining all customer service reports and records, and maintaining accurate records for all customer interactions.

Requirements

• Must Speak Spanish
• Qualified candidates will have a steady job history
• Candidates must have excellent telephone phone communication skills
• Verbal and written communication, and multi-tasking skills
• Strong computer skills are necessary
• The ability to project professionalism
• Must possess a clear and professional speaking voice

Nice To Haves

• 1 -3 years’ experience in a customer service role is desired but not required

Responsibilities

• Resolve customer issues with minimal supervision
• Prompt follow up
• Execute clerical functions in a timely fashion
• Update and maintain all customer service reports and records
• Maintain accurate records for all customer interactions

Benefits

• standard medical benefits
• 401K
• associate discount on merchandise
• life insurance
• many ancillary options tailored to you and your family’s needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed