BHRN/ Outreach Navigator

Recovery Works NW•Tigard, OR

12d

About The Position

BHRN/ Outreach Navigators work to seamlessly integrate Recovery Works NW into the external environments within which we operate. These team members serve a marketing and outreach role by building and managing relationships with individuals and organizations relevant to our mission and operations. Their internal customers include direct care providers such as physicians, counselors, therapists, case managers, and peers, for whom they facilitate streamlined referral pathways to organizations that offer value to Recovery Works NW clients, whether within or ancillary to the substance use disorder (SUD) continuum of care. BHRN/ Outreach Navigators are responsible for managing relationships with organizations engaged with Recovery Works NW by memoranda of understanding (MOU) including those participating in Behavioral Health Resource Networks (BHRNs) in the regions that they represent.

Requirements

High School Degree or GED
Current PSS, PWS and/or CRM certification
Valid Oregon Driver’s License and the ability to be insured
Inclusion in Oregon Traditional Health Worker (THW) Registry, active National Provider Identification (NPI) number and active Division of Medical Assistance Programs (DMAP) number or in process
Competent computer skills with proficiency in Microsoft Office products and ability to learn other programs
Ability to work independently and as part of a team
Position is contingent on passing an OHA Background check and successful completion of a urine analysis (UA) after accepting job offer

Nice To Haves

Experience working in the behavioral health or substance abuse industries preferred

Responsibilities

Create and strengthen relationships with individuals and organizations within assigned geographic regions that operate within the SUD continuum of care and those that offer ancillary services
Meaningfully contribute to all BHRNs within assigned geographic region to which Recovery Works NW holds MOU, including, attending all events and conducting direct outreach to all BHRN member organizations
Conduct outreach by site visits, phone calls, emails, and other means to identify and develop opportunities for partnership that will result in expanded operations, lower barriers to care, more options for Recovery Works clients and staff, and better outcomes for our clients
Represent Recovery Works NW at events, conferences, stakeholder meetings, and presentations to external audiences
Maintain Recovery Works NW’s Customer Relationship Management (CRM) system, resources database, branded items inventory, and events calendar, among other assets
Maintain Recovery Works NW marketing assets including social media channels, websites, printed materials, signs and displays, and others
Keep internal Recovery Works NW audiences apprised of the most current services and external environment updates that affect their work
Provide direct and billable case management/peer support services for Recovery Works NW clients
Maintain and properly represent Recovery Works NW brand kit
Facilitates collaborative relationships with individuals and clinical staff
Other duties as assigned