Beverage Server Fling Bar

Caesars Entertainment•Pompano Beach, FL

1d•Onsite

About The Position

To provide top quality customer service and to ensure that customers have a favorable dining and gaming experience. Promote Family Style Service culture through actions and positive attitude.

Requirements

Must be 21 years of age or older
Proficient in English verbal and written
Proficient with iOS devices
Flexible to work various shifts, weekends, and holidays
Must be able to obtain and maintain a 1055 gaming license.

Nice To Haves

A high school diploma or GED equivalent is preferred.

Responsibilities

Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary.
Understand and adhere to established cash handling procedures and policies.
Assist with cleaning the bar area and with inventory.
Appropriately use all bar equipment and cash handling systems.
Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
Have complete knowledge of all casino events and promotional activities, and assist as needed.
Keep work area in a clean and orderly manner.
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests.
Perform other duties as assigned or reasonably requested by any member of management.
Ability to push and pull up to 50 pounds
Ability to lift and carry objects up to 25 pounds
Ability to bend, stoop, twist, reach, and kneel repetitively
Safely work with provided cleaning chemical and equipment
Ascend and descend stairs and maintain equilibrium for an extended period
Must be able to work from a standing position and/or walking motion for extended period
Ability to work in a smoking and pet-friendly environment