Beverage Server - Beverage Department - Riverwind Casino

Traditions Hospitality Group•Norman, OK

13h•$2 - $7•Onsite

About The Position

As a Beverage Server for Traditions Hospitality Group at Riverwind Casino, you will create and serve beverages while providing exceptional guest service. The role involves contributing to an entertaining, costumed casino environment, maintaining drink quality and cleanliness, and helping ensure guest satisfaction. Employees wear a costume and must maintain an appearance consistent with it; this requirement is enforced equally for males and females. The position is part-time, with evening, weekend, and special-event shifts. Work takes place in a high-volume restaurant, bar, and casino environment, with extended periods of standing and walking, moderate to high noise, and exposure to smoke. The job includes physical tasks such as carrying trays and lifting beverage cases, kegs, and other objects.

Requirements

Must be at least 18 years of age.
Must be able to obtain an ABLE liquor license.
Must be able to obtain a gaming license, if applicable.
Must have a flexible schedule, including evenings, weekends, and holidays.
Must incorporate a stage personality while serving guests.
Knowledge of guest services and communication skills.
Ability to read, write, understand orders, handle cash, and use computers.
Excellent organization and problem-solving skills.
Ability to stand and walk during shifts, perform physical tasks, and work in a restaurant, bar, or casino environment.
Ability to lift and carry moderate to heavy objects, including cases of beverages and kegs.
Must maintain an appearance consistent with the required costume.

Responsibilities

Create a fun-filled, entertaining environment and incorporate a stage persona while serving guests.
Greet guests and provide fast, friendly service.
Ensure guest satisfaction, drink quality, and cleanliness.
Maintain knowledge of drinks, ingredients, and prices.
Take orders, serve drinks, explain preparation methods, and inform guests of specials.
Check guest identification and responsibly manage excessive drinking.
Write orders and handle payments.
Maintain personal health and sanitation standards.
Review procedures to improve service, performance, and safety.
Carry trays and lift beverage cases, kegs, and other objects.