Beverage Director

PALMETTO BLUFF INVESTMENTS LLC•Bluffton, SC

8d•Onsite

About The Position

The Beverage Director will lead the beverage program for all club and operations departments that sell both alcoholic and non-alcoholic beverages. Responsibilities will include, but are not limited to, developing wine lists, assisting with cocktail menu design, beer lists, coffee and tea program, inventory processes, pricing and cost controls, and the selection and purchasing of products for all related departments. Staff training and educational responsibilities will include, but are not limited to, analyses of bar and service staff hospitality and service levels, cocktail execution, and spirit/beer knowledge, along with standard technique and best practices in accordance with a top-tier cocktail program with an eye toward acknowledgment on a national scale. Support the development of related department management wine training to achieve at least level one Sommelier status. Shift support duties (in conjunction with floor managers) may include but not limited to oversight/leadership of the Bottle Shop, all front-of-house F&B staff, close monitoring of member experience (touching tables & interacting with members), speed & consistency of service & hospitality standards, monitoring the quality and of regular offerings & menus, troubleshooting equipment, closely monitoring volume, member and staff safety. Work with the Executive Chef and department managers to establish a cohesive and superior beverage program throughout the property.

Requirements

Entrepreneurial Spirit- Creatively seeking new opportunities to enhance the beverage program.
3 years of beverage service experience as a sommelier, wine steward, or wine manager
5 years of restaurant management experience
Experience in purchasing liquor, beer, wine, and non-alcoholic products.
Strong knowledge of wine, beer, and spirits, their origin, taste, ingredients, and service
Knowledge of the local beverage market, its offerings, limits, and beverage-related laws
Ability to be present at work on assigned schedule, including nights, weekends, holidays, and extended hours when required
Minimum of 21 years of age to serve alcoholic beverages
Tips Certification, Food handling certificate, or ability to get each certificate
Excellent food and beverage knowledge, specifically wine, spirits, and other beverages
Strong Understanding of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Strong Understanding of POS and inventory systems
Desire and ability to teach and foster growth.
Problem-Solving, Multi-Tasking & Delegation
Initiative & follow through.
Excellent verbal & written communication
Attention to detail.
Ability to lift, push and/or pull up to 30 lbs.
Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours.
Must be able to bend, stoop, squat, and stretch to fulfill tasks.
Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Responsibilities

Lead the beverage program for all club and operations departments selling alcoholic and non-alcoholic beverages.
Develop wine lists, assist with cocktail menu design, beer lists, and coffee and tea programs.
Manage inventory processes, pricing, and cost controls.
Select and purchase products for all related departments.
Analyze bar and service staff hospitality and service levels, cocktail execution, and spirit/beer knowledge.
Ensure standard technique and best practices in accordance with a top-tier cocktail program.
Support the development of related department management wine training to achieve at least level one Sommelier status.
Provide shift support, including oversight of the Bottle Shop and front-of-house F&B staff.
Monitor member experience, speed and consistency of service, and hospitality standards.
Monitor the quality of regular offerings and menus.
Troubleshoot equipment.
Monitor volume, member, and staff safety.
Work with the Executive Chef and department managers to establish a cohesive and superior beverage program.
Maintain beverage cost control within established budgets.
Attend staff, Food & Beverage meetings, and other F&B business meetings.
Assist in maintaining expenses and weekly inventories in relation to revenues and business demands.
Ensure open and timely communication with related departments.
Participate in supporting P.O.S. maintenance to update pricing, discounts, and other as required.
Assist department managers with wine, beer, and liquor orders to maintain established pars and event requirements.
Establish strong knowledge of related menu items, preparation, and service requirements.
Participate in line-up meetings to continually elevate staff knowledge in all areas of beverage knowledge and service.
Ensure complete knowledge of local alcohol regulations and support staff training for compliance.
Assist staff with job functions, including replenishing liquor, taking orders, making drinks, and special requests.
Ensure complete knowledge of contracted products and services for correct billing.
Elevate positive guest and interdepartmental relations.
Respond to member inquiries accurately by being familiar with all club services/features and local attractions/activities.
Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
Ensure staff maintains service supplies and equipment in a clean and orderly fashion.
Support department leaders to ensure all beverage product is properly secured in storage areas.
Work cohesively with all associates to enhance team dynamic and esprit de corps.
Protect and guard against abuse of company and member' property.
Inform Management of any accidents or problems involving guests or employees.
Perform special projects or assignments based on member's needs or market demands.
Ensure all service staff are educated and trained in proper alcohol service procedures and intoxication prevention.
Inspect bar and function areas for cleanliness, safety hazards, and correct setup.