Beverage Cart Attendant (Seasonal)

Grand Traverse Resort and Spa•Acme, MI

17d•Onsite

About The Position

Provide exceptional and timely refreshment service with an outgoing and friendly personality to all members and guests golfing at Grand Traverse Resort & Spa. This is a seasonal position.

Requirements

Must be 18 years of age or older, as required by law
Required to pass a Beverage Cart driving test
Perform math skills and demonstrate quick thinking.
Employee is required to make change and safely operate a motorized cart

Nice To Haves

Previous customer service experience preferred
High School Diploma or its equivalent preferred

Responsibilities

Providing timely refreshment/snack service to every golfer by seeing them once every four holes or once an hour
Service every customer with an outgoing and friendly attitude
Responsible for working in other areas of beverage cart domain including the Afternine and the Stationary Cart
Grill food properly and basic food service while meeting food safety standards
Follow state laws regarding alcohol service and consumption
Mix alcoholic beverages properly with proper balance of alcohol and mixer
Responsible for cleaning and sanitation of own area
Carry a radio and have it on appropriate volume levels at all times. Appropriate dialogue and language is required.
Adhere to all golf course rules and etiquette and follow the cart paths as described in on-the-job training
Responsible for running each and every course that has golfers regardless if they are listed in the computer has having tee-times in advance. This includes walk-on golfers in the evening hours.
Keep accurate records of all inventory related products
Assume full responsibility of your cash, bank, cash drops, member billing, room charge, and other financial transactions
Obtain and safeguard any keys that you may need for your assigned duties
Getting “daily sheet” in order to be prepared for your shift by knowing how busy your course is, if you have any groups and/or master bills, and if you have special requests from food & beverage dept. or golf department that you need to fulfill
Maintain strong lines of communication with the Pro-Shop to be aware of any events taking place or special requests
Complete assigned paperwork
Order food and beverage to par levels or as business levels deem necessary
Date and wrap food
Load beverage cart to par levels with exact amount of required beverages before, during, and after every shift
Clean beverage cart after each shift
Take beverage cart in for maintenance and report any safety issues as required by Fleet Maintenance
Organizing/cleaning Nordic Center
Keep waste and spoilage to a minimum by proper rotation, storage, and usage of all food items
Follow all Resort health and safety policies and procedures
Follow proper grooming and dress standards set forth by the Employee Handbook
Maintain open line of communication with supervisor and team members
Attend all mandatory meetings
Complete all assignments requested of you
Understand and abide by environmental practices of the resort
Complete other duties as assigned