Beverage Bartender

Meskwaki Bingo Casino Hotel•Tama, IA

9d•Onsite

About The Position

To prepare and serve guests alcoholic and non-alcoholic beverages in a responsible and professional manner. This role involves providing timely, friendly, and courteous service, ensuring guest satisfaction, adhering to service standards, and following established recipes for mixing cocktails. The bartender will also be responsible for monitoring guest intoxication, maintaining knowledge of beverage offerings, processing sales transactions, and maintaining a clean and well-stocked bar.

Requirements

Must be at least 21 years of age.
Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission.
Must be able to effectively communicate, both written and verbal, with other members of the staff and guests.
Must have basic math skills and ability to count money and make change correctly.
Must be able to read and understand written polices, procedures, etc.
Must be able to communicate effectively with fellow staff members.
Must be reliable, courteous and friendly and be able to work directly with the general public.
Must be flexible with shift and days off.
Must be able to handle busy and stressful situations.
Must be able to meet all non-supervisory training and education requirements.

Nice To Haves

Previous alcoholic beverage service experience preferred.

Responsibilities

Provide timely, friendly and courteous service of all beverages.
Make every effort to ensure absolute guest satisfaction/provide outrageous guest service.
Adhere to Bartender Service Standards.
Follow established recipes for mixing cocktails.
Present cocktail in assigned glassware/cup.
Deter guest intoxication by monitoring number of alcoholic beverages served and visible signs of intoxication.
Comply with the F& B Department Alcoholic Beverages Policies and Procedures.
Maintain complete knowledge of beverage offerings/menu and related prices.
Comply with sales transaction processing and reporting procedures.
Process gaming point redemption purchases on the POS System utilizing a guest's Club Meskwaki Card in accordance with established procedures.
Adhere to Food & Beverage Variance Policy.
Maintain clean, well-stocked and orderly bar.
Answer guest questions correctly concerning F&B venues, casino promotions, etc.
Respond to guest complaints in a professional manner.
Notify shift supervisor immediately of any/all complaints.
Report to shift supervisor immediately any guest that appears intoxicated.
Display flexibility needed to meet beverage work schedule demands.
Share tips fairly with bar backs and other bartenders.
Report tips earned in accordance with Company Policy and Federal regulations.
Assume responsibility for knowledge of all information included in beverage Memo Book.
Communicate and network effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation.
Safeguard and account for the assets of the owners.
Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission.
Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers.
Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect.
Report to work on time and as required in professional attire, display a high level of personal cleanliness and follow personal appearance standards.
Comply with all departmental safety regulations, using safety equipment as required.
Attends all required meetings and training sessions.
Assist bar backs and cocktail servers as needed.
Maintain confidentiality.
Performs other job related duties as assigned.