Beverage & Bar Manager

Four Seasons Hotels and Resorts•Westlake Village, CA

2d•$82,000 - $92,000•Onsite

About The Position

Four Seasons Hotel Westlake Village is seeking an experienced Beverage Manager to develop and implement a beverage program that aligns with the hotel's outlet's overall brand and vision. This role involves training and educating restaurant staff to ensure they have a thorough understanding of the hotel's beverage offerings. Ideal candidates will have a strong background in beverage management and a passion for delivering exceptional guest experiences.

Requirements

College education preferred
Previous Hotel, Banquet, or Conference Services an asset
Excellent reading, writing & oral proficiency in the English language
Persuasive verbal and written sales instincts and rapport-building skills
Capacity to translate customer needs and prioritizing these needs through the inquiry process with sensitivity to client engagement and participation
Successful candidate must possess legal work authorization in the United States

Responsibilities

Develop and implement a comprehensive training plan focused on beverage offerings, including cocktails, spirits, and wine, to enhance staff knowledge and service quality.
Monitor server performance metrics such as average beverage sales per guest, items sold per guest, and overall sales effectiveness.
Create and regularly update beverage menus for hotel bars, restaurants, and in-room dining to ensure a diverse and appealing selection.
Effectively manage beverage inventories and cellar, ensuring optimal stock levels and minimizing dead stock.
Oversee beverage cost management and contribution margins to maximize profitability.
Ensure adherence to the core beverage program across all hotel outlets and maintain high standards.
Design and develop new cocktails and special drink offerings to enhance guest experiences.
Create unique beverage experiences for hotel guests, fostering memorable interactions.
Continue to expand and refine the wine dinner program, promoting wine pairings and enhancing the dining experience.
Drive beverage sales through staff education initiatives and tasting events to increase product knowledge and customer engagement.
Actively contribute to the management team and provide coverage for management shifts as needed.
Participate in banquet menu tastings to assist in upselling wine selections for groups and weddings.