Beverage Attendant

MarriottChicago, IL

About The Position

This position involves completing opening and closing duties, which include setting up necessary supplies and tools, cleaning equipment and areas, and securing the premises. The attendant will also be responsible for stocking ice, glassware, and paper supplies, removing soiled wares from the bar and tables, and maintaining the cleanliness and condition of work areas and equipment according to set-up guidelines. The role requires adherence to all company policies, safety and security procedures, and reporting of any accidents or unsafe conditions. A professional appearance and demeanor are expected, along with the protection of company assets and maintaining confidentiality. The attendant must welcome and assist guests according to company standards, anticipate their needs, and foster positive working relationships within the team. Physical requirements include the ability to stand, sit, or walk for extended periods, lift and move objects up to 50 pounds, manipulate objects with fine motor skills, and navigate various surfaces and stairs. The role also involves performing other reasonable duties as requested by supervisors.

Requirements

  • High school diploma or G.E.D. equivalent.
  • No related work experience.
  • No supervisory experience.
  • None

Responsibilities

  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
  • Check with captain or supervisor before leaving at end of shift.
  • Set up, stock, and maintain work areas.
  • Stock ice, glassware, and paper supplies.
  • Remove soiled wares from bar top and tables.
  • Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines.
  • Follow all company and safety and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests’ service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Support team to reach common goals.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

Benefits

  • Wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures.
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