About The Position

BestX is seeking a motivated, client-focused Sales & Support Assistant Vice President to drive business growth and provide client service for its multi-asset Transaction Cost Analysis (TCA) and analytics platform. The position works with buy-side and sell-side institutions globally, helping clients optimize execution performance across FX, Fixed Income, Equities, and Futures markets. The role is part of State Street Markets, which provides trading and lending solutions, platforms, financing, portfolio solutions, research, insights, and market intelligence to institutional investors. The AVP develops new business, manages strategic client relationships, supports adoption and onboarding, and acts as a liaison between clients and internal teams. Responsibilities also include managing the sales pipeline and account plans, representing BestX at industry events, conveying client requirements and feedback to product and development teams, resolving client issues, and serving as an expert on BestX analytics, TCA, EMS/OMS workflows, and electronic trading practices. The role requires compliance with internal policies and regulatory requirements, collaboration across global teams, and contributions to process improvement. The stated annual salary range is $80,000–$140,000 for the primary location; the range may differ if the employee works elsewhere. State Street describes a comprehensive benefits program and an inclusive workplace with development opportunities, work-life support, paid volunteer days, and employee networks.

Requirements

  • 3–5 years of experience in electronic trading, fintech, capital markets, TCA, analytics, or a related financial services role.
  • Strong product and market knowledge across at least one major asset class, including Foreign Exchange, Fixed Income, or Equities.
  • Understanding of Transaction Cost Analysis (TCA), best execution, EMS/OMS workflows, and electronic trading analytics.
  • Experience working with electronic trading platforms and institutional trading workflows.
  • Demonstrated success in developing client relationships and driving commercial outcomes.
  • Strong analytical and problem-solving capabilities with a practical, solutions-oriented mindset.
  • Excellent organizational skills and ability to manage multiple priorities and deadlines.
  • Outstanding verbal and written communication skills, including ability to engage effectively with senior stakeholders.
  • Commercial awareness and understanding of financial-markets business drivers.
  • Bachelor’s degree or equivalent professional experience.

Nice To Haves

  • Knowledge of global regulatory frameworks affecting electronic trading and best execution across the Americas, EMEA, and APAC.
  • Experience working with institutional asset managers, hedge funds, pension funds, corporates, banks, or broker-dealers.
  • Proven ability to influence stakeholders and drive initiatives across cross-functional teams.
  • Strong project-management skills and attention to detail.
  • Ability to balance strategic thinking with hands-on execution.
  • Appreciation of cultural diversity and experience working within global organizations.
  • Self-starter with a strong ownership mindset and ability to thrive in a fast-paced environment.
  • Ability to challenge constructively, drive change, and deliver results.

Responsibilities

  • Identify, develop, and maintain new business opportunities across FX, Fixed Income, Equities, and Futures markets.
  • Build and strengthen relationships with institutional clients, prospects, partners, and industry participants.
  • Own and manage the sales pipeline, progressing opportunities and achieving revenue targets.
  • Develop and execute strategic account plans to expand client relationships and platform adoption.
  • Understand clients’ workflows, challenges, and business objectives, serving as a trusted advisor.
  • Maintain client relationships through proactive engagement, training, and support.
  • Partner with clients during onboarding to support implementation and ongoing use of BestX products and services.
  • Represent BestX at industry events, conferences, and client meetings.
  • Gather client feedback, business requirements, and market intelligence and communicate them to product and development teams.
  • Evaluate enhancement requests and articulate business cases for product prioritization.
  • Work with internal stakeholders to resolve complex client issues and deliver high-quality solutions.
  • Serve as a subject matter expert on BestX analytics, TCA, EMS/OMS workflows, and electronic trading practices.
  • Ensure activities comply with internal policies, regulatory requirements, and industry best practices.
  • Promote accountability, ownership, and risk excellence.
  • Collaborate with colleagues across Sales, Product, Support, Operations, and Senior Management globally.
  • Contribute to process improvements that enhance client experience and operational efficiency.

Benefits

  • 401(k) retirement savings plan with company match
  • Basic life insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability insurance
  • Other optional insurance coverages
  • Paid vacation
  • Paid sick leave
  • Short-term disability
  • Family-care leave
  • Employee Assistance Program
  • Eligibility for annual performance-based awards, excluding certain sales roles subject to sales incentive plans
  • Eligibility for certain tax-advantaged savings plans
  • Inclusive development opportunities
  • Flexible work-life support
  • Paid volunteer days
  • Employee networks
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