Bereavement Counselor, The Villages

Chapters Health • The Villages, FL

4d • Hybrid

About The Position

The Bereavement Counselor provides a range of bereavement services to bereaved survivors. The role involves providing individual and group counseling and therapy for Hospice patients, family members, and community individuals who have experienced the loss of a significant person through grief. This position requires excellent communication skills, attention to detail, and the ability to handle confidential information in compliance with HIPAA guidelines. The counselor must be flexible and able to manage tasks and caseloads effectively, meeting productivity standards. Responsibilities include crisis intervention, accurate documentation, and collaboration with interdisciplinary teams and external customers. The role also involves representing the company professionally and providing excellent customer service.

Requirements

• Excellent communication; via phone, email, and in person.
• Attention to detail & ability to handle confidential information following HIPPA guidelines.
• Demonstrate multi-tasking and organizational skills.
• Must be flexible to work in other locations if needed.
• If hired after 5/26/2024, master's degree in counseling, social work, marriage and family therapy, or related field required.
• Clear Level 2 background check
• Must possess a valid Drivers' License, current auto insurance, and reliable transportation.
• Professional Licensure as required by state where care is being provided.
• Demonstrate a knowledge, understanding and compliance with the standards for counselors in clinical practice.

Nice To Haves

• If hired prior to 5/26/2024, bachelor's degree in counseling, social work, marriage and family therapy, or related field preferred.

Responsibilities

• Provide individual and group counseling and therapy for Hospice patients, family members and community individuals who have experienced the loss of a significant person through grief.
• Demonstrate contact of all clients within established time frames and provide appropriate documentation.
• Document at least two additional attempts to reach an assigned client before closing the case.
• Demonstrate a willingness and ability to manage tasks and case loads assigned, from any departmental program, in an effective, productive and timely manner, meeting the standards that reflect expected productivity.
• Demonstrate a willingness to provide counseling services such as on call crisis intervention, individual and group, on a flexible schedule as needed, including some week nights, weekends and at camp.
• Document all client contacts and care plans accurately according to department and organization policy in a timely manner. This includes establishing and maintaining all legally required files according to state, law, federal law and organization policy.
• Communicate, collaborate and consult with other departmental counselors, members of the Interdisciplinary Team, other organization staff and external customers with integrity and professionalism to ensure the best possible services are given to all customers internal and external.
• Attend and participate in department, staff and other meetings as requested by the organization and the Director.
• Make recommendations for the improvement of programs and activities within the department.
• Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers.
• Consistently represents Chapters Health System with integrity and professionalism.
• Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job.
• Carry out duties and responsibilities in a manner that exemplifies excellent customer service.
• When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor.
• Assist with special projects, as requested.
• All other job duties as may be assigned.

Benefits

• Consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
• All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level