Benefits Verification Specialist
About The Position
A person in this role is going to be taking calls and outreach from health care professionals at doctor's offices or hospitals, as well as communicating directly with health insurance plans regarding benefits coverage. There may be cases where specific pieces of information may be missing, and a person in this role will need to call the facility where the procedure was done to fill in the rest of the information. They will be verifying benefits for each patient case in queue, and will identify if there are any additional actions needed including copay, prior authorization, appeals, appointments, etc.
Requirements
- 2+ years of HEALTHCARE experience
- health insurance
- Customer service
- Health care
- Call center
- patient access
- benefits verification
Responsibilities
- Taking calls and outreach from health care professionals at doctor's offices or hospitals.
- Communicating directly with health insurance plans regarding benefits coverage.
- Calling the facility where the procedure was done to fill in missing information.
- Verifying benefits for each patient case in queue.
- Identifying if there are any additional actions needed including copay, prior authorization, appeals, appointments, etc.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
