Benefits Support Agent - No Experience

Spade Recruiting • Atlanta, GA

2d • Remote

About The Position

We are expanding our remote team and looking for motivated individuals who are interested in building a long-term career with flexibility, professional development, and meaningful client interaction. In this role, you will work virtually with individuals and families who are looking for information about available insurance and benefit options. You will help clients understand their choices, answer questions, and guide them through the application and enrollment process. No previous insurance experience is required. Training, mentorship, and ongoing support are provided to help you develop the knowledge and confidence needed to succeed.

Requirements

• Dependable, motivated, and comfortable communicating with people in a virtual environment
• Strong verbal and written communication skills
• Professional and positive attitude
• Ability to stay organized and manage time effectively
• Self-motivation and the ability to work independently
• Willingness to learn and accept coaching
• Comfortable using phone, email, video conferencing, and online systems
• Candidates must be legally authorized to work in the United States or Canada and be willing to obtain any required state or provincial insurance licensing.

Nice To Haves

• Customer service or sales experience is helpful but not required

Responsibilities

• Connect with clients through scheduled phone and video appointments
• Learn about each client’s needs and priorities
• Explain available insurance and benefit options in a clear, professional manner
• Guide clients through applications and enrollment
• Answer questions and provide ongoing customer support
• Complete follow-ups with prospective and existing clients
• Maintain accurate and organized client information
• Participate in virtual training, coaching, and team meetings
• Work toward individual and team performance goals

Benefits

• Fully remote work-from-home environment
• Flexible scheduling
• Comprehensive training and ongoing mentorship
• Performance-based compensation
• Commission and bonus opportunities
• Renewal and residual income potential
• Professional development and leadership training
• Advancement opportunities based on performance
• Supportive virtual team environment
• Resources and systems designed to support client communication and productivity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed