Benefits Supervisor

imi•Fishers, IN

About The Position

At imi, our employees are the foundation of our success. The Benefits Supervisor plays a key operational and leadership role in delivering comprehensive health, wellness, and retirement benefits to our workforce across multi-state operating divisions. Reporting directly to the Benefits Manager, this role leads a team of 3 Benefits Specialists and serves as the primary subject-matter expert for all employee benefits programs, administration systems, and related processes. The ideal candidate brings a blend of supervisory strength, technical fluency in benefits technology, and a customer-first mindset to support our workforce.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent hands-on experience).
4–6+ years of progressive benefits administration experience.
1–3 years of supervisory or team lead experience in an HR or Benefits capacity.
Hands-on proficiency with UKG Pro and BenefitSolver or similar systems.
Advanced Microsoft Excel/Google Sheets skills (VLOOKUPs, index/match, pivot tables) for data auditing and reconciliations.

Nice To Haves

Experience in construction, manufacturing, logistics, or multi-state union/non-union environments is highly desirable.
CEBS, SHRM-CP, or PHR certification preferred but not required.

Responsibilities

Directly supervise, mentor, and guide a team of 3 Benefits Specialists, supporting their daily work, professional development, and performance reviews.
Manage workflow distribution within the benefits team to ensure accurate, timely processing of employee inquiries, life events, enrollment changes, and leave requests.
Serve as the first level of escalation for complex employee benefits inquiries, escalated claims issues, and complex leave scenarios.
Oversee day-to-day health and welfare plans administration (medical, dental, vision, life, disability, voluntary benefits).
Provide full 401K administration oversight, managing the day-to-day operations, compliance, and support for our retirement plans.
Act as the functional administrator and subject matter expert for BenefitSolver.
Oversee and troubleshoot demographic and payroll data feeds (EDI/API interfaces) between UKG Pro, BenefitSolver, and third-party insurance carriers.
Partner with Payroll and field HR to ensure deduction accuracy, perform routine system audits, and reconcile enrollment records across platforms.
Partner with the Benefits Manager to plan, configure, test, and execute annual Open Enrollment in BenefitSolver and UKG Pro.
Review and approve monthly carrier billings, audits, and self-bill reconciliations prior to disbursement.
Guide the team in managing Family and Medical Leave (FMLA), Short-Term/Long-Term Disability (STD/LTD), and ADA accommodation requests.
Ensure organizational compliance with ERISA, HIPAA, ACA, COBRA, IRS, and Department of Labor regulations.
Assist in generating and auditing annual compliance reporting, including Form 5500 data gathering, ACA 1095-C tracking in Businessolver, and non-discrimination testing.