Benefits Specialist, NORAM

BioMerieux•Salt Lake City, UT

1d•Hybrid

About The Position

This position can be based in Durham, NC or Salt Lake City, UT and offers a hybrid schedule (50% onsite, 50% remote) with an every-other-Friday-off schedule (9/8/80). The Benefits Specialist sits within our People Operations function and serves as a go-to resource for employee questions navigating health, welfare, retirement, and leave programs. Operating with a high degree of independence, you’ll manage day-to-day benefits questions, ensure compliance with company policies and legal requirements, and collaborate closely with payroll, leave vendors, and HR partners.

Requirements

High School Diploma required
6 years of experience in benefits administration or HR operations including experience with HR information and employee benefits platforms and programs (health, welfare, retirement, and leave administration) and experience with with benefits data audits and record-keeping best practices
Strong attention to detail with the ability to manage multiple priorities while maintaining accuracy
Solid understanding of compliance and regulatory requirements related to benefits administration
Clear communicator with the ability to explain processes to employees and stakeholders
Ability to collaborate effectively across teams and work independently with limited supervision
Proactive, solutions-oriented mindset with a focus on continuous improvement
Ability to work independently in non-routine situations while knowing when to escalate.

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Support employees through benefits enrollment, eligibility verification, and claims across health, welfare, and retirement plans - serving as a knowledgeable first point of contact for questions on coverage, plan options, and leave entitlements.
Respond to benefits-related inquiries, resolving routine questions and escalating more complex issues as needed
Maintain accurate benefits records, ensuring timely processing of enrollments, changes, and terminations
Prepare and manage required documentation and filings in alignment with internal policies and regulatory requirements
Administer leave of absence processes, including coordinating documentation and return-to-work activities
Track and update leave and attendance data in HR systems, ensuring accuracy and compliance
Partner with payroll and external vendors to manage leave cases and resolve discrepancies
Coordinate return-to-work processes, including documentation preparation and employee communications

Benefits

A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
Company-Provided Life and Accidental Death Insurance
Short and Long-Term Disability Insurance
Retirement Plan including a generous non-discretionary employer contribution and employer match.
Adoption Assistance
Wellness Programs
Employee Assistance Program
Commuter Benefits
Various voluntary benefit offerings
Discount programs
Parental leaves