Benefits Specialist

MFS • Boston, MA

7h • Hybrid

About The Position

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.
THE ROLE With minimal oversight and proven experience and knowledge of benefits operations, the Senior Benefits Specialist is responsible for efficient and accurate administration of all employee benefits including the Leave of Absence programs and process. This role is crucial for identifying trends, process improvements and opportunities to enhance the benefits offered and to provide excellent employee experience. Senior Benefit Specialist collaborates with benefits consultants and senior manager on program enhancements and new initiatives. Senior Benefits Specialist may oversee ongoing administrative tasks performed by Benefits Coordinator or Benefits Specialist.

Requirements

• Bachelor's Degree required.
• 2-5+ years Benefits/HR experience required
• Demonstrated abilities using analytical thinking/problem solving skills in identifying issues and providing solutions as required, partnering with employees, internal partners, and vendors to resolve issues.
• Strong interpersonal skills with demonstrated ability to build and maintain productive working relationships with a wide range of contacts.
• Solid organization and time management skills with demonstrated ability to effectively manage multiple priorities and meet deadlines.
• Ability to protect and maintain highly confidential information.

Nice To Haves

• Workday Experience.
• Proficiency in Excel.

Responsibilities

• Administer all benefits processes including retirements, health and welfare plans with an emphasis on process improvement to ensure top-notch employee experience and accurate records in compliance with all local, state and federal regulations.
• Ensure thorough formal documentation for all benefits processes and accurate records are maintained while providing top notch employee support.
• Maintain proper documentation on benefits operations and procedures including additions or changes based on process improvements, or changes due to implemented plan design changes or related to with local, state and federal legislative mandates.
• Under the direction of the Senior Manager of Benefits and in partnership with Benefits Team members, provide input towards the strategy for employee well-being program working with input from ERGs, consultants, and business partners.
• Monitor performance of benefits vendor administrative services and product offerings.
• Identify and conduct root cause analysis reporting issues to Senior Manager of Benefits by consulting with Legal, Risk, and IT. Making recommendations as necessary in the event of under-performing vendors.
• Participate in all benefit RFPs.
• Participate in benefits audit requests and efforts to remain compliant with filings related to applicable laws and regulations, such as the Affordable Care Act (ACA), the Health Insurance Portability and Accountability Act (HIPAA), and Massachusetts Paid Family Medical Leave Act (MPFML).
• Address employee inquiries and concerns related to benefits, work closely with HR, employees, and vendors to resolve issues in a timely manner.
• Partners with benefits and technology teams ensure benefits administration tasks are operationalized on the Workday platform where appropriate with a focus on continuous improvement.
• Using MFS internal procedures and compliance guidelines, review and make recommendations to leave of absence and Americans with Disabilities Act (ADA) accommodation requests, ensuring compliance with all applicable regulations.
• Responsible for monitoring changes in state and federal law as it relates to leaves of absence and accommodation.

Benefits

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
• Education Assistance: Tuition reimbursement up to $8,000 annually
• Education Assistance: Access to discounted tutors and college coaches
• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees