Benefits Specialist

APCO•Washington, DC

1d•$60,000 - $80,000

About The Position

APCO is seeking a detail-oriented and proactive Benefits Specialist to join our team. Reporting to the Global Total Rewards Director, this role will have a primary focus on managing the day-to-day North America benefits while supporting global benefits initiatives as needed. The ideal candidate will oversee and execute daily benefits operations, ensure compliance with local regulations, and drive employee engagement through effective communication and programming. This role is ideal for a benefits professional who thrives in a dynamic, collaborative environment and is passionate about creating meaningful employee experiences. With a focus on North America benefits and the opportunity to support global initiatives, this position offers the chance to make a significant impact. If you have a strong background in benefits operations and a global mindset, we encourage you to apply.

Requirements

3-5 years of proven experience in benefits administration, including regional compliance and operations.
Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
Excellent communication skills, with the ability to effectively educate and guide employees on benefits options.
Familiarity with systems integrations and file feeds between HCM systems, payroll systems, and benefits carriers.
Experience working with vendors, brokers, and carriers to resolve issues and ensure smooth operations.
Knowledge of wellness programming and strategies, with a focus on improving health outcomes.
Ability to adapt communication strategies to fit local audiences while aligning with global goals.

Responsibilities

Oversee day-to-day benefits operations, including employee enrollment, invoicing, and compliance with regulations affecting benefits programs.
Administer 401(k) plans, including employee enrollments, changes, annual compliance testing, and coordination with plan providers
Serve as a point of contact for employee inquiries, providing guidance on benefits options and processes.
Conduct engaging new hire orientations and lead benefits education sessions to empower employees to make informed choices.
Proactively communicate benefits plan changes, updates, deadlines, and other relevant information to employees, ensuring clarity and engagement.
Design and execute wellness programming, including health screenings, flu shot clinics, and wellness credit initiatives.
Monitor file integrations between Oracle (HCM), Benefix, payroll system, and benefit carriers to ensure accurate data flow and maintain operational efficiency.
Collaborate with brokers, vendors, and carriers to confirm enrollments, resolve issues and process employee benefits changes
Build and maintain strong relationships with HRIS, payroll and Accounting team.
Coordinate and manage the annual Open Enrollment (OE) process for North America benefits, including communication and execution.
Provide insights and feedback on needs and challenges to inform global benefits strategies.
Partner with the Global Total Rewards Director to align North America benefits strategies with global priorities.
Collaborate on global benefits initiatives as needed, contributing to strategy, planning, and execution based on workload and priorities.