Benefits Specialist II UVACH

UVA Community Health•Manassas, VA
•$26 - $47•Hybrid

About The Position

The Benefits Specialist II supports UVA Community Health team member benefits, including group health, dental, vision, life insurance, disability, Health Savings Accounts, Flexible Spending Accounts, retirement, voluntary benefits, tuition and certification reimbursement, and adoption reimbursement. The role supports day-to-day health, welfare, and retirement benefit operations and provides team member assistance. The specialist helps administer open enrollment, presents benefits information during new-hire orientation, manages team member leave and the leave system, and works with cross-functional teams on leave of absence and benefits-related accommodation inquiries. The role guides team members through claims, appeals, and enrollment processes; manages the HR inbox; maintains benefit participation and contribution records; and prepares HRIS, payroll, and vendor reports and audits. The position also creates benefits communications, maintains a monthly benefits calendar, and administers tuition, certification, and adoption reimbursement programs. The job requires on-site work at least three days per week, depending on department needs, and travel between campus buildings, remote facilities, and out-of-town locations as needed. The role is classified as nonexempt and does not supervise other positions.

Requirements

  • Bachelor's degree in Human Resource Management, Business Administration, or a related field.
  • At least 4 years of experience in human resources and benefits administration.
  • Excellent customer service, communication, and organizational skills.
  • Strong oral and written communication skills, including the ability to draft clear, concise communications and documents.
  • Ability to make sound, well-informed, objective decisions and understand their impact and implications.
  • Ability to develop and maintain effective working relationships within HR and with leaders, and to build rapport with team members.
  • Initiative, effort, and commitment to completing assignments in a timely manner; ability to work with minimal supervision.
  • Flexibility to work varied or additional hours to meet position or department needs.
  • Ability to adapt to change, new information, shifting priorities, and unexpected obstacles; able to deal effectively with ambiguity.
  • Professionalism and ability to maintain confidentiality.
  • Strong computer skills and proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
  • Ability to travel between campus buildings, remote facilities, and out-of-town locations as needed.
  • Ability to work on-site at least 3 days per week, based on department needs.
  • Physical ability to meet the stated demands: constant standing, frequent walking, bending or stooping, and lifting, pushing, or pulling up to 100 pounds; use Safe Handling Equipment for weights over 35 pounds.

Nice To Haves

  • Healthcare human resources experience.
  • Bilingual or multilingual abilities; candidates with these abilities are encouraged to apply.

Responsibilities

  • Support administration of health and welfare and retirement benefit programs, including day-to-day operations and team member support.
  • Assist with activities related to open enrollment.
  • Present benefits information during new-hire orientation.
  • Administer team member leave and the leave system.
  • Collaborate with cross-functional teams to administer the team member Leave of Absence program and support benefits-related accommodation inquiries.
  • Provide guidance during claims, appeals, and enrollment processes.
  • Manage the HR inbox and provide timely, accurate resolutions to employee benefits inquiries.
  • Maintain records of benefit plan participation and contributions, and prepare required HRIS, payroll, and vendor reports and audits.
  • Create benefits communication materials, including website and intranet updates, new-hire and open-enrollment documents, and other benefits communications.
  • Manage the monthly benefits calendar to ensure timely completion of required activities.
  • Administer the tuition and certification reimbursement program, including eligibility review, payment processing, and team member communications.
  • Administer the adoption reimbursement program, including eligibility review, payment processing, and team member communications.
  • Perform additional duties as assigned.
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