Benefits Specialist II

AIT Worldwide Logistics, Inc.•Itasca, IL

44d•$65,180 - $97,760

About The Position

The Benefits Specialist II supports the administration of AIT's U.S. benefit programs and provides responsive, high-quality support to teammates, managers, vendors, and internal HR partners. This role assists with benefit enrollment, eligibility, life event changes, vendor coordination, issue resolution, audits, reporting, compliance support, Annual Enrollment, wellness program administration, and teammate education. The Benefits Specialist II also provides secondary or back-up support for leave of absence administration as needed, while maintaining a strong focus on accuracy, confidentiality, compliance, and an excellent teammate experience.

Requirements

High School Diploma or GED and relevant work experience (required)
3+ years Benefits administration (required)
Knowledge of U.S. health, welfare, retirement, wellness, and voluntary benefit programs High
Knowledge of U.S. benefits compliance requirements, including ERISA, ACA, COBRA, HIPAA, and general plan administration Medium
Working knowledge of leave of absence programs sufficient to provide secondary or back-up support Medium
Ability to research and resolve moderately complex benefit, enrollment, payroll deduction, carrier, and vendor issues High
Ability to coordinate effectively with benefit vendors, carriers, brokers, payroll, HRIS, HR Business Partners, and internal HR stakeholders High
Ability to maintain accurate benefit records and support data integrity through audits, reconciliations, reporting, and follow-up High
Proficiency with HRIS, benefits administration platforms, payroll systems, carrier/vendor portals, and Microsoft Excel High
Strong teammate service orientation, communication skills, confidentiality, attention to detail, organization, and follow-through High

Nice To Haves

Bachelor's Degree HR, Business or related discipline (preferred)
1+ years Leave of absence, disability, FMLA, or state leave coordination (preferred)
1+ years HRIS, benefits administration system, payroll, carrier, or vendor data reconciliation experience (preferred)
1+ years Experience supporting annual enrollment, benefit communications, teammate education, and vendor/carrier issue resolution (preferred)

Responsibilities

Support the administration of U.S. teammate benefit programs, including medical, dental, vision, HSA, flexible spending accounts, life, disability, supplemental benefits, 401(k), wellness, and other related programs.
Partner with teammates, managers, vendors, carriers, and internal HR stakeholders to support accurate enrollment, eligibility, deductions, life event changes, and benefit issue resolution.
Respond to benefit-related inquiries from teammates and managers through the HR teammate support system, including questions related to plan provisions, enrollment status, qualifying life events, payroll deductions, carrier issues, and general benefit processes.
Research and resolve moderately complex benefit matters, engage vendors, carriers, and brokers as needed, and escalate complex or sensitive issues to the appropriate Benefits leader.
Support Annual Open Enrollment activities, including preparation and review of teammate communications, benefit guides, presentations, FAQs, enrollment instructions, and related materials.
Assist with teammate meetings, webinars, enrollment questions, and post-enrollment activities to help ensure timely and accurate transmission of enrollment information to vendors and carriers.
Provide secondary or backup support for leave of absence administration when needed, including coordination related to FMLA, non-FMLA medical leaves, state-specific leaves, paid parental leave, personal leaves, disability-related leaves, and USERRA.
Support benefit data integrity through regular audits of HRIS, payroll, vendor, and carrier records.
Assist with benefit-related reporting, invoice reviews, eligibility audits, deduction reconciliations, and compliance support related to U.S. benefit programs, including ERISA, ACA, HIPAA, COBRA, FMLA, and other applicable regulations.
Administer the U.S. wellness program, including supporting the annual communication campaign, educating teammates on program requirements, partnering with the wellness vendor to enhance the teammate experience, resolving participant questions or concerns, and supporting engagement efforts.
Conduct ongoing benefit orientations for new hires and eligible teammates.
Support benefit-related projects, process improvements, system updates, vendor transitions, and integration activities related to organizational growth or acquisitions.
Performs other duties as assigned
Complies with all policies and standards