Benefits Specialist, HR

SOUTHMINSTER INC•Charlotte, NC

1d•Onsite

About The Position

The Benefits Specialist, HR Generalist plays a key role in supporting our team members by administering and managing employee benefits programs while contributing to core HR operations. This position ensures a positive employee experience by providing benefits education, supporting compliance, and assisting with HR initiatives aligned with our mission to deliver exceptional care to residents and team members.

Requirements

Bachelor’s degree in human resources or related field OR equivalent combination of education and experience AND 5+ years of experience in Human Resources with a focus on benefits administration
Working knowledge of employee benefits programs (medical, dental, life, disability, retirement plans such as 403(b))
Basic understanding of HR laws and regulations (FMLA, ACA, HIPAA, COBRA, ERISA)
Strong organizational skills with attention to detail and ability to manage confidential information
Effective communication skills, both written and verbal, with the ability to explain benefits clearly to employees
Proficiency in Microsoft Office (Word, Excel, Outlook) and HRIS systems
Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Nice To Haves

5 - 10 years of experience in benefits administration
Experience in healthcare, senior living, nonprofit, or 403(b) plan environments
Hands-on experience managing open enrollment and working with benefits vendors and brokers
Familiarity with leave of absence administration, including FMLA and ADA coordination
Experience with Paycom
Professional certification such as SHRM-CP or PHR (or progress toward certification)
Strong problem-solving skills and ability to handle employee concerns with empathy and professionalism
Experience supporting employee engagement or wellness initiatives

Responsibilities

Administer and manage employee benefits programs, including health, dental, life, disability, and retirement (403b), ensuring accuracy and compliance
Serve as the primary point of contact for team members regarding benefits questions, enrollment, and issue resolution
Coordinate open enrollment processes, benefits communications, and employee education initiatives
Contribute to maintaining relationships with benefits vendors and assist with audits, reporting, and plan administration
Support leave of absence administration, including FMLA and other applicable programs
Maintain team member records and ensure compliance with organizational policies and regulatory requirements
Assist with onboarding and new team member orientation, including benefits enrollment
Support employee relations, recognition programs, and HR initiatives that enhance engagement and retention
Collaborate with team members to ensure consistent application of HR policies and procedures
Assist with recruitment activities, as needed