Benefits Processing Specialist

School Employees Retirement System• US,

5d•$44,880 - $62,832•Hybrid

About The Position

The Benefits Processing Specialist is responsible for determining eligibility for retirement and providing service estimates based upon age, service credit and final average salary. Performing detailed review of members’ files to determine service credit and account balance. Provide service estimates which include other system service (combined).

Requirements

High School Diploma or G.E.D equivalent
One to three years of experience related experience and/or training
Excellent attention to detail
Excellent oral and written communication skills
Ability to adapt to a fast-paced environment
Ability to effectively understand another’s feelings and emotions
Desire and drive to acquire knowledge and skills necessary to perform job more effectively
Builds and maintains ongoing, collaborative, working relationships with others
Equivalent combination of education, skills, and experience

Responsibilities

Calculate member estimates for service retirement
Process retirement applications.
Perform detailed review of member accounts to determine service credit, account balance and retirement eligibility.
Respond to inquiries from members, employers, and other retirement systems.
Calculate and audit service retirement benefits, disability benefits and benefit recalculations
Process and approve personal demographic information, tax withholding and direct deposit changes.
Review, research and resend member correspondence returned to SERS by the post office due to invalid address.
Ensures the confidentiality, integrity, and security of all Personally Identifiable Information (PII) and Protected Health Information (PHI) data by strictly adhering to federal and state laws, regulations, policies, and best practices for data protection and access control.
Other responsibilities as assigned.