Benefits Platform Representative

Regis Remote Office

1d

About The Position

The Benefits Platform Representative helps manage the online system that employees use to sign up for and manage their benefits—like health insurance, dental, vision, and retirement plans. This person makes sure everything runs smoothly on the platform, answers employee questions, works with insurance providers, and helps make sure the company follows all the rules.

Requirements

• Some experience working in HR, Health Insurance
• Comfortable using computer systems and learning new software.
• Good at paying attention to details and staying organized.
• Friendly and helpful when talking to employees or vendors.
• Basic knowledge of Excel or similar tools to work with data.

Responsibilities

• Keep the Benefits System Up to Date: Make sure employee information is correct in the system and up-to-date accordingly to each account and carrier policy.
• Work with Insurance Companies: Talk to outside providers (like health insurance companies) to fix any issues or make updates.
• Support During Open Enrollment: Help prepare the system for open enrollment (when employees choose their benefits for the next year), including testing and communicating with staff to ensure everything is accurate regarding the plans, policies, and prices of each carrier.
• Check for Mistakes: Regularly review the system to make sure all the information is accurate and up to date.
• Create Reports: Pull data and create reports to help the HR team and the carriers understand who is enrolled and what benefits are being used, and that deductions are correct for each of the employees.
• Suggest Improvements: Look for ways to make the system easier for employees and HR to use.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed