Benefits Platform Coordinator

North Risk Partners, LLC • Plymouth, MN

7h • $24 - $27

About The Position

The Benefits Platform Coordinator supports North Risk Partners’ internal Employee Benefits team by coordinating and assisting with client-facing technology solutions. This role plays a key part in supporting processes to maintain client portals for both new and existing clients. Key responsibilities include supporting the setup and maintenance of client portals, assisting with renewals and open enrollment, and collaborating with internal team members to ensure accuracy and timely resolution of issues.

Requirements

• A combination of education and experience generally attained through a high school degree, bachelor’s degree, and work experience in insurance or another service industry
• Working knowledge of standard technology, including core Microsoft Office products: Outlook, Excel, Word, PowerPoint required
• Demonstrated strong analytical and problem-solving skills, with the ability to interpret complex data and communicate it to the end user effectively
• Ability to work independently and on a team both in-person and virtually
• Ability to obtain & maintain a life and health insurance license within 6 months of hire
• A role model for North Risk Partners’ core values, mission, and desired culture
• Demonstrate enthusiasm and a positive attitude
• Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders
• A team player who collaborates and works well with his/her coworkers
• A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners
• Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds
• Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently
• Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization
• Sit and a desk for extended periods of time and perform long hours of work sitting at a computer
• Move around office/building/facilities repeatedly throughout the day
• Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels
• Must possess valid driver’s license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings
• Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed

Responsibilities

• Support North Risk's ENET team and internal Employee Benefits team for existing and future client benefit platform enrollments, including but not limited to:
• Building benefit portals for new clients
• Updating and maintaining forms for compliance and consistency
• Updating and maintaining plan rates for various carriers
• Initiating and updating client information based on renewal data
• Processing updates and client change requests
• Intiaiting and updating data integration feeds to carrier and vendor partners
• Maintain regular communication with platform contacts and Account Managers to ensure data accuracy
• Assist with training internal Employee Benefits team on platform basics for backup and assistance in client changes, or building client portals as needed
• Work with new clients on utilization of platforms and programs
• Perform miscellaneous projects and complete various tasks as requested by management

Benefits

• We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more.
• #oneTEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees