Benefits Coordinator

Morgan & Morgan, P.A. • Jacksonville, FL

11h

About The Position

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Position Summary
The Benefits Coordinator provides front-line, administrative support for the firm’s benefits programs. This role serves as the first point of contact for routine benefits inquiries, processes employee life events, and supports accurate data maintenance within the HRIS. The Coordinator focuses on execution and service, escalating complex matters as appropriate.

Requirements

• Bachelor’s degree preferred (HR, Business, or related field).
• 0–2 years of HR or benefits-related experience preferred.
• Strong attention to detail and follow-through.
• Clear, professional communication skills.
• Ability to manage routine tasks efficiently and accurately.
• Customer-service mindset.
• Ability to maintain confidentiality.
• Comfortable learning HRIS systems and benefits platforms.
• Proficiency with Microsoft Office.

Nice To Haves

• Experience in a high-volume or service environment a plus.

Responsibilities

• Serve as the first-level contact for benefits-related questions via inbox and employee inquiries.
• Process life events and benefits changes in UKG (new hires, terminations, qualifying events).
• Support open enrollment administration, including employee communications and data entry.
• Assist with benefits eligibility tracking and documentation.
• Route and escalate complex benefits or leave questions to the Benefits Specialist or Director.
• Maintain accurate benefits records and ensure timely system updates.
• Coordinate with payroll and HR partners to ensure benefits deductions are accurate.
• Support compliance-related documentation requests as directed.
• Provide administrative support for benefits projects and audits.
• Deliver responsive, professional customer service to employees.

Benefits

• Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level