Benefits Platform Coordinator

North Risk Partners, LLC•Fargo, ND

2h•$24 - $27

About The Position

The Benefits Platform Coordinator supports North Risk Partners’ internal Employee Benefits team by coordinating and assisting with client-facing technology solutions. This role plays a key part in supporting processes to maintain client portals for both new and existing clients. Key responsibilities include supporting the setup and maintenance of client portals, assisting with renewals and open enrollment, and collaborating with internal team members to ensure accuracy and timely resolution of issues.

Requirements

A combination of education and experience generally attained through a high school degree, bachelor’s degree, and work experience in insurance or another service industry
Working knowledge of standard technology, including core Microsoft Office products: Outlook, Excel, Word, PowerPoint required
Demonstrated strong analytical and problem-solving skills, with the ability to interpret complex data and communicate it to the end user effectively
Ability to work independently and on a team both in-person and virtually
Ability to obtain & maintain a life and health insurance license within 6 months of hire
A role model for North Risk Partners’ core values, mission, and desired culture
Demonstrate enthusiasm and a positive attitude
Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders
A team player who collaborates and works well with his/her coworkers
A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners
Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds
Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently
Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization
Sit and a desk for extended periods of time and perform long hours of work sitting at a computer
Move around office/building/facilities repeatedly throughout the day
Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels
Must possess valid driver’s license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings
Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed

Responsibilities

Support North Risk's ENET team and internal Employee Benefits team for existing and future client benefit platform enrollments, including but not limited to:
Building benefit portals for new clients
Updating and maintaining forms for compliance and consistency
Updating and maintaining plan rates for various carriers
Initiating and updating client information based on renewal data
Processing updates and client change requests
Intiaiting and updating data integration feeds to carrier and vendor partners
Maintain regular communication with platform contacts and Account Managers to ensure data accuracy
Assist with training internal Employee Benefits team on platform basics for backup and assistance in client changes, or building client portals as needed
Work with new clients on utilization of platforms and programs
Perform miscellaneous projects and complete various tasks as requested by management