Benefits and Payroll Coordinator

BGIS•Seattle, WA

13d•Hybrid

About The Position

BGIS is seeking a Benefits & Payroll Coordinator to join our People & Culture team in Seattle, Washington. This hybrid position plays a key role in supporting payroll administration, employee benefits programs, HR systems, and employee services across the organization. At BGIS, we create and optimize spaces that help organizations perform at their best. As a leading provider of integrated real estate, facilities management, project management, and workplace solutions, we are committed to operational excellence, sustainability, innovation, and employee growth.

Requirements

High school diploma or equivalent.
Minimum of two years of experience supporting payroll and employee benefits administration.
Experience working with HRIS and payroll systems.
Strong proficiency with Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
Excellent verbal and written communication skills.
Exceptional attention to detail and organizational skills.
Ability to effectively manage multiple priorities and deadlines.
Strong customer service mindset and commitment to confidentiality.

Nice To Haves

Associate degree in Human Resources, Business Administration, Accounting, or a related field.
Experience supporting multi-state payroll administration.
Knowledge of leave administration, benefit programs, and retirement plans.
Experience with process improvement and workflow optimization.

Responsibilities

Deliver exceptional service to employees, managers, and business leaders.
Respond to payroll and benefits inquiries and coordinate resolution of complex issues.
Monitor shared team in boxes and ensure timely responses.
Assist with new hire orientation and benefits presentations.
Support People & Culture initiatives and special projects as assigned.
Review and process timekeeping corrections and payroll-related transactions.
Audit payroll deductions, earnings, and benefit contributions for accuracy and compliance.
Research and resolve payroll discrepancies and employee questions.
Support managers and employees in navigating payroll and HR systems.
Ensure compliance with applicable payroll regulations, including multi-state requirements.
Administer employee benefit programs and respond to benefits-related inquiries.
Process benefit provider invoices and maintain accurate records.
Support leave of absence and accommodation processes.
Coordinate benefit enrollments, life event changes, open enrollment activities, and retirement plan transactions.
Prepare reports and maintain tracking tools related to benefits, leaves, and employee programs.
Collaborate with internal stakeholders and third-party vendors to ensure effective benefits administration.
Develop and distribute employee communications, newsletters, reminders, and knowledge-base content.
Support life insurance, retirement plan, and other benefit-related transactions.
Maintain accurate employee records and data within HR systems.
Process employee lifecycle transactions, including: New hires, Transfers, Promotions, Compensation changes, Separations.
Generate recurring and ad hoc reports.
Support audits and data integrity reviews.
Maintain strict confidentiality of sensitive employee information.
Identify opportunities to improve workflows, efficiency, and data accuracy.