Benefits Manager

Credo•San Jose, CA

6d•$120,000 - $160,000

About The Position

The Benefits Manager is responsible for the end-to-end strategic design, implementation, and administration of employee benefits programs across the United States and Canada. The role will partner with People, Finance, Legal, and external vendors to deliver high-quality benefits programs, ensure regulatory compliance, and drive employee engagement and understanding of total rewards.

Requirements

5+ years of progressive benefits experience, total rewards, or human resources ideally in a high-growth environment.
BA/BSc. in Human Resource Management, Business Administration or other related fields preferred.
Outstanding analytical and project management capabilities, focus on continuous improvement, with a solution oriented approach.
Deep knowledge of US benefits compliance to drive programs at scale.
Excellent interpersonal, organizational, and communication skills.
Ability to work independently and influence across all levels of the organization.

Nice To Haves

Experience with international benefits programs and compliance.
Experience supporting benefits implementations in new markets.
Experience partnering with EOR and international payroll providers.

Responsibilities

Own the development and continuous improvement of benefits programs, including health and welfare, dental, vision, life, disability, retirement, voluntary benefits, and perks.
Lead key benefit initiatives such as open enrollment, implementation of new programs, system configuration, employee communication and education, and supporting broader initiatives as needed.
Manage vendor relationships with benefits brokers, consultants, carriers, and third-party administrators ensuring delivery aligns with expectations and issues are escalated and resolved.
Act as a strategic advisor to employees by delivering clear guidance on benefits programs, leaves, eligibility requirements, and policy interpretation while ensuring a seamless high-quality employee experience.
Ensure compliance with all applicable U.S. regulations including but not limited to ERISA, ACA, COBRA, HIPAA, FMLA/CFRA, Section 125, and state-specific requirements.
Evaluate utilization of benefits programs, analyze market trends and benchmark data, ensuring that our offerings are competitive.
Partner with Finance to develop and manage benefits budgets, forecasts, cost modeling, and vendor payment coordination.
Oversee benefits M&A integration and due diligence activities, including harmonization of health, welfare, and retirement programs, assessment of legacy plans, and alignment with total rewards strategy.