Benefits Manager

Burke & Herbert Bank & Trust•Alexandria, VA

1d•Onsite

About The Position

Responsible for managing the corporate benefits structure, employee insurance benefits, 401k plan, and in conjunction with the Director of HR. Responsible for all benefits modules in HRIS. This role involves partnering with the Director of Human Resources to manage insurance and financial benefits related to the bank’s total rewards program, including medical, dental, vision, 401k, life insurance, disability insurance, and stock awards, along with associated auditing and reporting. The position requires analyzing plans, benchmarking, gathering employee feedback, and using available data to recommend products, benefit enhancements or reductions, cost-sharing changes, and appropriate vendor partners after coordination with consultants. It also involves managing vendor EDI feeds, fostering positive relationships with third-party vendors and brokers, and acting as the main point of contact for benefits brokers/consultants. The Benefits Manager will design HRIS features related to benefits, open enrollment, life events, and terminations, and coordinate with payroll for accuracy. Participation in service calls with the Stock Transfer Agent to support the Director of HR with coordinating stock grants and exercises, including payroll coordination for taxation and reporting, is also a key responsibility. The role includes reviewing insurance enrollment, changes, terminations, and billing, processing 401k rollovers, hardships, contribution, and loan updates, and managing the process for STD/LTD claims and Worker’s Compensation claims filing. Additionally, the Benefits Manager is responsible for managing annual compliance reporting, filing, and notifications, and acting as the benefits inquiry escalation point for complex issues.

Requirements

High School Diploma or equivalent required.
Minimum of ten years of benefits administration/education experience, including group health plan and retirement plan experience.
Minimum of five years of progressive Human Resources experience required.
Proficiency in Excel and Word required.
Excellent customer service skills: ability to deal effectively with employees, management, vendors, and the public.
Must be able to communicate clearly & concisely over the phone.
Excellent knowledge of Microsoft Applications including Excel, Word, Teams and PowerPoint.
Excellent organizational skills.
Attention to details.
Flexible in performing different tasks; enjoys a varied work environment.
High level of professionalism and confidentiality.

Nice To Haves

Related bachelor’s degree or equivalent is preferred.
Human Resources Certification (CEBS, PHR, SPHR, etc.) is preferred.

Responsibilities

Partner with Director of Human Resources to manage the insurance and financial benefits related to the bank’s total rewards program including: medical, dental, vision, 401k, life insurance, disability insurance, stock awards and any associated auditing and reporting.
Analyze plans, benchmarking, employee feedback and available data to recommend products, benefits enhancements or reductions, cost share changes and appropriate vendor partners after coordination with consultants.
Manage vendor EDI feeds including decisioning feed partners, creation and testing with vendors, verification of accuracy.
Foster positive relationships with third party vendors and brokers, including but not limited to; benefits consultants, 401k and pension providers and auditors, and outside ERISA counsel.
Acts as main point of contact for benefits brokers /consultants as it relates to quoting plans during annual reviews, and managing issues related to plan administration.
Design HRIS features related to benefits, open enrollment, life events and terminations and coordinate with payroll to ensure accuracy.
Participate in service calls with Stock Transfer Agent supporting Director of HR with coordinating stock grants and exercises, including payroll coordination for taxation and reporting.
Review insurance enrollment, changes, terminations, and billing.
Processes 401k rollovers, hardships, contribution, and loan updates.
Manage process for STD/LTD claims and Worker’s Compensation claims filing, including appropriate delegation and coordination with other HR staff members.
Coordinate with Risk on purchase and management of state specific Worker’s Compensation policies.
Responsible for managing Annual Compliance reporting, filing and notifications.
Acts as benefits inquiry escalation for complex issues, coordinates with HR staff for appropriate delegation of Q&A.
Performs other duties as assigned.