Manager of Benefits

SINGLE SOURCE SECURITY LLC • Remote, US,

3d • $105,000 - $115,000 • Remote

About The Position

The Benefits Manager is responsible for the administration, compliance, and continuous improvement of the company’s employee benefits programs. This role serves as the subject matter expert for benefit plan administration within ADP Workforce Now, ensuring data integrity, regulatory compliance, accurate payroll deductions, and employee support.

The Benefits Manager partners with Human Resources, Payroll, Finance, external brokers, carriers, and third-party administrators to oversee benefits administration, leave management, reporting, annual renewals, mergers and acquisitions, and system optimization. The position also supports employees with benefit inquiries and education, prepares compliance filings and reports, and coordinates vendor relationships and audits.

Requirements

• Bachelor’s degree in human resources, business administration, or a related field, or equivalent experience.
• Five to seven years of progressive experience administering employee benefit programs, preferably in a multi-state environment.
• Demonstrated experience as the primary administrator of ADP Workforce Now Benefits or a comparable HRIS platform; ADP Workforce Now is strongly preferred.
• Experience supporting benefit integration during mergers and acquisitions, including due diligence, data validation, employee onboarding, and system implementation.
• Strong working knowledge of ACA, COBRA, ERISA, HIPAA, FMLA, Section 125, ADA, and applicable federal and state leave regulations.
• Experience administering disability and leave-of-absence programs in partnership with third-party administrators.
• Advanced Microsoft Excel skills, including analyzing large datasets, reconciling benefit information, and producing executive-level reports.
• Strong analytical, organizational, and problem-solving skills, with exceptional attention to detail.
• Excellent communication and customer service skills, including the ability to explain complex benefit concepts to employees at all organizational levels.
• Experience managing vendor relationships, carrier billing reconciliations, and benefit compliance reporting.

Nice To Haves

• CEBS (Certified Employee Benefit Specialist) or CBP (Certified Benefits Professional) certification.

Responsibilities

• Administer and improve employee benefit programs, including configuring and maintaining benefit plans, eligibility rules, workflows, system testing, and enhancements in ADP Workforce Now.
• Configure and administer medical, dental, vision, life, disability, voluntary benefits, FSA/HSA, and retirement plans.
• Process benefit elections and changes for employees, including qualifying life events, new hires, transfers, and terminations.
• Monitor, audit, and reconcile benefit deductions with Payroll and resolve discrepancies.
• Audit monthly carrier invoices and reconcile enrollment, deductions, and premium billing.
• Coordinate benefit eligibility audits and maintain accurate employee benefits data in ADP Workforce Now.
• Manage relationships with carriers, brokers, third-party administrators, COBRA administrators, and other vendors.
• Lead annual Open Enrollment, including system configuration, testing, employee communications, reporting, and post-enrollment audits.
• Support annual benefit renewals through plan-design evaluations, benchmarking, cost analysis, and implementation of approved changes.
• Support benefits-related mergers and acquisitions activities, including due diligence, benefit comparisons, employee communications, vendor coordination, system integration, compliance reviews, and onboarding acquired employees.
• Administer employee leaves, including FMLA, ADA accommodations, short- and long-term disability, workers’ compensation coordination, and applicable state leave programs.
• Coordinate leave administration with employees, managers, Payroll, Human Resources, and third-party administrators, including communication, benefit continuation, payroll deductions, and compliance.
• Monitor leave eligibility, documentation, return-to-work processes, and compliance with applicable leave regulations.
• Ensure compliance with ACA, ERISA, COBRA, HIPAA, Section 125, FMLA, and applicable federal and state regulations.
• Generate and maintain ACA measurement, look-back calculations, affordability reporting, and 1095-C reporting within ADP Workforce Now.
• Prepare and submit EEO-1 reports and other required federal, state, and local compliance filings.
• Coordinate PCORI fee filings and ensure timely submission and payment.
• Support internal and external audits by preparing documentation and responding to requests.
• Develop recurring dashboards, reports, and executive metrics related to enrollment, participation, leave activity, compliance, utilization, and benefit costs.
• Respond to employee benefit inquiries, resolve complex issues, and escalate concerns when appropriate.
• Educate employees about benefit programs, enrollment, qualifying life events, leave administration, and system navigation.
• Develop employee communications, benefit guides, FAQs, and educational resources.
• Partner with Human Resources, Payroll, Finance, brokers, carriers, and third-party administrators on benefits administration and related activities.

Benefits

• Competitive compensation
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Employee Assistance Program
• FSA/HSA
• 401(k) with employer contribution
• 24 days of paid time off
• Collaborative work environment
• Growth opportunities, mentorship, cross-functional projects, and career development
• Inclusive culture and employee support

What This Job Offers

• Job Type: Full-time
• Career Level: Manager