Benefits Manager

NEXDINE Hospitality•Mansfield, MA

3d•$115,000 - $130,000

About The Position

The Benefits Manager reports to the Chief People & Culture Officer and is responsible for the overall strategy, administration, compliance, and financial management of NEXDINE’s benefits programs. This role leads the benefits function, ensuring operational excellence, regulatory compliance, and a high-quality colleague experience. This position requires the ability to operate both strategically and tactically, effectively working across all levels of the organization while maintaining strong controls and oversight.

Requirements

Strong strategic and operational leadership capabilities
Deep knowledge of benefits compliance and regulatory requirements
Strong financial acumen and analytical capability
Excellent communication and strong leadership presence
Ability to lead through complexity and drive process improvement
Proficiency in Microsoft Office Suite
Advanced Workday Benefits experience required
Bachelor’s degree in human resources, business, or related field, or equivalent experience
7+ years of progressive benefits experience, including leadership responsibility
Proven experience managing vendors, compliance, and benefits strategy

Nice To Haves

Experience in multi-site, service-based, or hospitality environments preferred

Responsibilities

Develop and manage the organization’s benefits strategy aligned with business objectives
Partner with leadership to provide insights, recommendations, and cost modeling
Support vendor selection, negotiation, and ongoing performance management
Oversee all benefits administration processes and team performance
Ensure accurate and timely execution of enrollments, life events, and terminations
Lead Open Enrollment strategy, communication, and execution
Serve as the functional owner of Benefits within Workday
Ensure data integrity across HRIS, payroll, and vendor systems
Partner with IT, Payroll, and Finance on integrations, enhancements, and system governance
Ensure compliance with ACA, ERISA, COBRA, HIPAA, and applicable state regulations
Oversee audits, filings, and reporting requirements
Establish and maintain strong internal controls and validation processes
Manage benefits budgeting, forecasting, and cost control strategies
Oversee carrier invoice reconciliation processes and financial accuracy
Support and partner with Finance to ensure accurate reporting, accruals, and funding
Support administration of Leave of Absence programs, including tracking, documentation, and coordination with vendors
Maintain accurate leave data in Workday and ensure timely updates
Assist with leave-related inquiries and escalate complex cases to the Benefits Manager
Support compliance documentation and audit readiness
Lead, coach, and develop Benefits team members
Establish clear roles, accountability, and performance expectations
Provide hands-on support as needed in a fast-paced, evolving environment