Benefits Manager, Benefits Experience & Technology (BXT)

Amazon • Seattle, WA

1d

About The Position

Join our Americas Benefits team and shape the employee experience for thousands
of colleagues across Canada. In this role, you'll partner extensively with
internal stakeholders and external partners on the strategy, design, and
delivery of employee benefit programs that meet diverse employee needs while
navigating complex regulatory requirements—making a tangible difference in how
our colleagues experience work at Amazon.

As a Benefits Manager, you will lead multi-country benefit programs with a focus
on Canada. Requires industry experience managing international benefits, strong
organizational and analytical skills, and proven ability to manage multiple
critical projects simultaneously. Responsible for developing and improving
benefit programs and service delivery in a dynamic environment, identifying
opportunities to support our diverse and rapidly growing business. Periodic
travel required.

As a Benefits Manager, you'll focus on developing and enhancing employee benefit
programs that serve our growing Canadian workforce. You'll spend your time
collaborating with human resources teams, finance partners, and external benefit
providers to ensure our programs remain competitive and compliant with evolving
regulations. Your day might include analyzing benefit utilization data to
identify gaps, meeting with employee groups to understand their needs,
coordinating with legal and compliance teams on regulatory changes, and
presenting program recommendations to leadership. You'll also work on special
projects like launching new benefit offerings or redesigning existing programs
to better serve our diverse employee population. This role requires periodic
travel to connect with teams and stakeholders across different locations.

We are a dedicated group committed to supporting our colleagues through
comprehensive, thoughtful benefit programs. Our team works across multiple
countries to ensure that employees have access to benefits that matter to
them—whether that's health coverage, retirement planning, wellness programs, or
other support services. We partner closely with colleagues in human resources,
finance, legal, and operations to align our benefit strategy with Amazon's
broader people priorities. Our vision is to create benefit programs that are not
only competitive and compliant but also responsive to the evolving needs of our
diverse workforce. When you join us, you'll be part of a collaborative group
that values partnership, continuous improvement, and a deep commitment to
supporting our colleagues' wellbeing.

Requirements

• Experience managing international health benefits
• 8+ years of relevant field experience
• Experience in employee benefit plan design including healthcare, workers compensation and pension schemes along with associated complexities of plan administration, associated payroll processes, country level regulatory requirements and benefits program taxability
• Bachelor's degree or equivalent
• 4+ years of vendor management experience

Nice To Haves

• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
• Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
• Experience driving improvement programs in the operations, engineering and support fields
• Experience creating and implementing large-scale programs
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
• 6+ years of vendor management experience

Responsibilities

• Design and Manage Benefit Programs – Develop and oversee Canadian benefit plans that align with Amazon's Global Benefits Strategy while meeting statutory requirements and provincial regulatory considerations across all Canadian jurisdictions.
• Lead Implementation Initiatives – Oversee all implementation activities for approved benefit programs, including vendor selection, project planning, resource coordination, and documentation of processes and policies through program stabilization.
• Ensure Governance and Compliance – Monitor benefit programs to ensure alignment with Amazon's benefit philosophy and compliance with federal and provincial legislation, while tracking costs, financial impact, and competitive positioning.
• Support Expansion and Growth – Serve as a subject matter expert for expansion activities within Canada, including establishing new entities, launching new benefits, and implementing global programs across different regions.
• Partner with Stakeholders and Vendors – Act as a trusted advisor to the International Compensation and Benefits team, local HR, payroll, and external vendors, while directly managing vendor performance and recommending standards for service delivery.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level