Benefits/LOA Administrator

Onni Group•Phoenix, AZ

8d•Onsite

About The Position

Are you passionate about delivering a smooth and supportive employee experience? As a member of the HR team, the Benefits/LOA Administrator is responsible for administering employee benefits programs and managing all aspects of leave of absence processes, ensuring compliance with federal, state, and local regulations. This role provides guidance and support to employees on benefit offerings, leave entitlements, and policies, while maintaining accurate records and ensuring a positive employee experience. This is an in-office based position.

Requirements

Bachelor’s degree in relevant field preferred
Two or more years of related experience or relevant coursework
Experience with Workday preferred
Able to maintain discretion and confidentiality with sensitive information
Good oral and written communication skills
Excellent time management and organizational skills
Proficient in Microsoft Office Suite
Preferred experience working with HRIS software
Ability to be flexible and adaptable; a desire to learn
A positive attitude as a detail-oriented self-starter
Basic analytical skills and problem-solving abilities

Nice To Haves

Preferred experience working with HRIS software

Responsibilities

Administer and maintain all employee benefit programs including medical, dental, vision, life, disability, and retirement plans.
Process new hire enrollments, qualifying life events, and terminations in HRIS and vendor systems.
Serve as the primary point of contact for benefits-related inquiries, resolving issues in a timely and professional manner.
Coordinate annual open enrollment, including system setup, communications, and employee support.
Audit benefits data for accuracy and compliance with plan documents and regulatory requirements.
Collaborate with payroll to ensure accurate benefit deductions and adjustments.
Work with brokers and carriers to resolve claim issues and ensure plan integrity.
Administer all types of leaves, including FMLA, ADA, state-specific leaves, workers’ compensation, and company-specific programs.
Track leave eligibility, documentation, and return-to-work status in compliance with legal and company policies.
Communicate proactively with employees and managers regarding leave entitlements, processes, and timelines.
Coordinate with HR, payroll, and third-party administrators to ensure proper pay and benefit continuation during leave periods.
Maintain confidential employee leave records and ensure all documentation is complete and accurate.
Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, ADA, and other applicable regulations.
Prepare reports and assist with audits related to benefits, leaves, and compliance.
Stay informed on legislative and regulatory changes affecting benefits and leave administration.
Develop and deliver employee education materials and communications related to benefits and leaves.
Provide high-quality customer service and maintain confidentiality in all employee interactions.