Benefits & Leave Specialist
About The Position
The Benefits & Leave Specialist plays a critical role in delivering a seamless, compliant, and employee-centered benefits and leave experience across Belle Tire. This role serves as a subject matter expert in benefits administration and leave management, ensuring accuracy, regulatory compliance, and clear, consistent communication. This role partners closely with employees, managers, payroll, HR, and external vendors to manage benefit programs and leave cases from start to resolution. The specialist also identifies opportunities to improve processes, enhance reporting, and simplify the employee experience.
Requirements
- High School Diploma/GED
- 3-5 years of experience in HR with 1-3 years of experience in benefit administration
- Experience working in an HRIS system, preferably UKG
- Strong communication skills, both written and verbal.
- Advanced Microsoft Excel skills
- Ability to manage sensitive situations with professionalism and empathy
- Excellent organizational and interpersonal skills
- Strong problem solving and decision-making skills
- Comfort working in a fast-paced, multi-state, multi-location environment
- Leverages approved AI-enabled solutions to enhance communication, reporting, and process optimization
Nice To Haves
- Bachelor's degree in human resources or related field
- HIPPA certification
- Experience working in a multi-state / multi-location retail-based company
- Experience of working with a company of 3,000+ employees
Responsibilities
- Process all benefits transactions accurately and on time -- new hire enrollments, life events, and open enrollment elections.
- Track enrollments, acknowledgments, and required documentation, following up as needed.
- Maintain HR system data integrity and audit readiness.
- Manage all leaves end-to-end -- FMLA, ADA, Worker's Compensation, and short- and long-term disability.
- Serve as the primary contact for employees, managers, and HR partners throughout each leave.
- Maintain accurate leave records and communicate status, expectations, and next steps.
- Calculate, track, and communicate employee benefit payments during leave.
- Provide clear, timely, empathetic guidance, and translating complex policies into plain language.
- Manage the shared benefits inbox with a focus on responsiveness and resolution.
- Proactively notify employees of key deadlines and required actions.
- Ensure all benefits and leave activities comply with applicable federal, state, and company requirements, including FMLA, HIPAA, USERRA, OSHA, and benefit plan rules.
- Maintain accurate benefits, enrollment, and leave-tracking reports, and support OSHA recordkeeping.
- Identify and implement process improvements to enhance efficiency, accuracy, and employee experience.
- Partners with Payroll on deductions and pay impacts, managers on leave coordination, the HR team on compliance and employee-relations alignment, and vendors on claims and administration issues.
Benefits
- Medical, Dental, Vision Insurance
- Flexible Spending Account
- Life/AD&D Insurance
- Short/Long-Term Disability Insurance
- Employee Assistance Program
- 401(K) with company match
- Flexible Paid Time Off
- Closed Sundays and Holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day)
- Discounts on Products and Services
- Employee Referral Program
- Paid Training and Reimbursement for ASE Certifications
- Belle Tire Scholarship Program
- Career Growth Opportunities with a Growing Company
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
