Benefits & Leave Management Administrator

AssistRx•Maitland, FL

About The Position

The Benefits & Leave Management Administrator is responsible for the day-to-day administration and coordination of employee benefits and leave of absence programs. This role serves as a key operational support to the Benefits Manager by ensuring accurate processing of benefits transactions and administering leave programs in compliance with company policies and applicable laws. The Administrator acts as a primary point of contact for employees regarding routine benefits and leave inquiries and supports documentation, reporting, and vendor coordination.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent work experience.
5+ years of experience in benefits administration, leave management, or HR operations preferred.
Working knowledge of FMLA, ADA, COBRA, HIPAA, and other applicable laws and regulations.
Strong organizational skills with attention to detail and accuracy.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Strong interpersonal and communication skills.
Ability to handle sensitive and confidential information with discretion.
Proficiency in Microsoft Office Suite and HRIS systems.
Analytical and problem-solving skills.

Nice To Haves

Previous experience using ADP WorkforceNow and Total Absence Management preferred.

Responsibilities

Administers daily benefits processing, including new enrollments, status changes, and terminations in HRIS and vendor systems.
Supports administration of employee benefit programs including medical, dental, vision, life insurance, disability, HSA/FSA, COBRA, and 401(k).
Coordinates and administers employee leave of absence programs, including FMLA, workers’ compensation, ADA accommodations, and other applicable leaves.
Tracks leave cases, maintains accurate records, and ensures timely communication with employees, managers, and third-party administrators.
Assists in ensuring compliance with federal, state, and local regulations related to benefits and leave administration.
Responds to employee inquiries regarding benefits and leave policies, escalating complex issues to the Benefits Manager as needed.
Prepares and processes required documentation, including enrollment forms, leave notices, certifications, and return-to-work documentation.
Maintains and updates benefit and leave administration procedures and documentation.
Assists with benefits orientation for new hires and open enrollment activities.
Coordinates with benefits vendors and third-party administrators to resolve routine issues and ensure accurate data exchange.
Audits benefits and leave data for accuracy and assists with reconciliation of billing and premium reports.
Supports preparation of compliance filings and documentation (e.g., 1095-C forms, leave reporting).
Generates standard reports related to benefits and leave activity for internal use.
Maintains confidentiality of employee records and sensitive information.
Performs other HR-related duties as assigned.