Benefits & Leave Administrator

JAG Physical Therapy•Bridgewater, NJ

About The Position

JAG Physical Therapy is seeking a highly organized, compassionate, and detail-oriented Leave & Benefits Administrator to support our growing team across multiple states. This role is responsible for administering employee leave programs and benefits while ensuring compliance with federal, state, and company policies. The Leave & Benefits Administrator serves as a trusted resource for employees, managers, and HR Business Partners by providing exceptional customer service and guidance throughout the employee lifecycle. This position plays a key role in supporting JAG's commitment to employee well-being by ensuring timely administration of leave requests, benefits enrollment, and compliance with all applicable regulations.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
3–5 years of Human Resources experience
Minimum 2 years administering employee benefits and leave programs
Strong knowledge of: FMLA, ADA, COBRA, ACA, HIPAA, ERISA
Experience working with HRIS systems
Proficiency with Microsoft Office, particularly Excel
Excellent organizational and time management skills
Strong verbal and written communication skills
Ability to maintain confidentiality

Nice To Haves

Experience in healthcare or multi-site organizations
Experience administering multi-state leave laws
Experience working with third-party leave administrators and insurance carriers

Responsibilities

Administer all employee leave programs, including: Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA) accommodations, Paid Family Leave (PFL), State disability programs, Workers' Compensation coordination, Military leave, Personal leaves of absence, Pregnancy and parental leave.
Manage leave cases from initiation through return to work.
Review medical certifications and supporting documentation for completeness.
Coordinate with third-party leave administrators and insurance carriers.
Maintain regular communication with employees regarding leave status, required documentation, and return-to-work expectations.
Partner with HR Business Partners and managers to coordinate employee accommodations and return-to-work plans.
Maintain accurate leave records and documentation in HRIS systems.
Ensure compliance with all applicable federal and state leave laws.
Administer employee benefits programs including: Medical, Dental, Vision, Life Insurance, Disability, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), 401(k) Retirement Plan, Employee Assistance Program (EAP), Voluntary Benefits.
Process benefit enrollments, qualifying life events, terminations, and changes.
Conduct benefit orientations for new hires.
Assist employees with benefit questions and issue resolution.
Coordinate annual Open Enrollment activities.
Audit benefit eligibility and deductions to ensure accuracy.
Reconcile benefit invoices and assist Payroll with benefit-related deductions.
Partner with benefit vendors to resolve employee concerns.
Ensure compliance with: FMLA, ADA, HIPAA, COBRA, ACA, ERISA, State leave regulations.
Maintain confidential employee records.
Prepare reports related to leave utilization, benefit enrollment, and compliance metrics.
Assist with audits and government reporting requirements.
Monitor legislative changes affecting employee benefits and leave administration.
Serve as the primary point of contact for leave and benefit inquiries.
Educate employees on available benefit programs.
Guide employees through complex leave situations with professionalism and empathy.
Partner with HR Business Partners on employee relations matters related to leave.
Create educational materials and FAQs regarding employee benefits.
Recommend improvements to leave and benefits processes.
Assist with implementation of new benefit programs and HR initiatives.
Develop standard operating procedures and documentation.
Participate in HR projects supporting organizational growth.